Jobs at Crane Solutions LLC

Supervises inbound and outbound ground freight teams across rotating shifts. Ensures shipment coverage, exception resolution, data accuracy, SOP compliance, shift handovers, reporting, and continuous improvement. Coaches and develops specialists, manages staffing, audits TMF and Aljex records, escalates security and operational issues, and partners with program leadership on process and tooling improvements.

Manages the delivery side of ground shipments from origin departure through delivery, documentation, financial reconciliation, and billing release. Tracks shipments and ETAs, coordinates warehouse pre-alerts, audits and files proof of delivery, reconciles costs and revenue across transportation systems, and escalates transit, delivery, security, and data issues. Maintains accurate milestones, supports billing inquiries, and completes shift handovers in a high-volume logistics environment.

Monitors shipments from pickup through delivery, updates shipment tracking information in a transportation management system, communicates with carriers and drivers, secures shipping documentation, and escalates service issues. Collaborates with account management, sales, and business development teams to meet service expectations and keep clients informed.

Manages client communications, resolves issues, supports invoicing and accounts receivable, monitors account status, follows procedures, identifies process improvements, communicates company services, and provides activity reports, trend analysis, and corrective actions. The role requires strong customer relationship skills, attention to detail, communication abilities, technical proficiency with office software, and a bachelor’s degree or equivalent related experience.

Manages client communications, resolves account issues, supports invoicing and accounts receivable, monitors account status, analyzes trends, recommends corrective actions, and communicates company services. Collaborates with account managers and project teams, maintains reports, follows procedures, supports process improvement, and builds strong customer relationships.

Manages client communications, issue resolution, account activity, invoices, and accounts receivable under the direction of an Account Manager. Collaborates with project teams to maintain account status, follow procedures, improve processes, communicate company services, and provide regular activity reports. Requires strong customer relationship, communication, organizational, analytical, and problem-solving skills, along with proficiency in standard Microsoft Office applications.

Manages client communications, resolves account issues, supports invoicing and accounts receivable, monitors account status, ensures procedures are followed, identifies process improvements, communicates company services, and provides account activity reports and trend analysis to the Account Manager.

Manages client communications, resolves account issues, supports invoicing and accounts receivable, monitors account status, and reports activity to the Account Manager. Works with project teams to maintain service knowledge, follow procedures, improve processes, analyze trends, and recommend corrective actions. Builds customer relationships while communicating company capabilities and services. Requires strong communication, organization, attention to detail, initiative, and proficiency with standard Microsoft Office applications.

Manages client communications, resolves account issues, supports invoicing and accounts receivable, monitors account status, and coordinates with project teams. Maintains client relationships, communicates company services, follows and improves processes, analyzes reports and trends, and provides regular activity updates to the Account Manager.

Monitors shipments from pickup through delivery, updates transportation management systems, contacts carriers and drivers for status information, escalates service failures, coordinates with account and sales teams, and collects shipping documentation such as bills of lading and proof of delivery records.

Supervise capacity planning specialists and ensure shipments are assigned qualified carriers before pickup windows. Oversee carrier sourcing, rate negotiation, appointment and dispatch governance, tracking compliance, final charge confirmation, margin control, escalations, staffing, coaching, and continuous improvement. Use reporting and Power BI to monitor coverage, cost, service, and carrier performance. Maintain 24/7 operational coverage and coordinate with operations, account, security, and program management teams.

Manages customer accounts and daily communications, resolves shipment escalations, develops truckload capacity solutions, coordinates pricing and tracking, transmits shipment pre-alerts, and prepares recurring customer reports. Requires strong communication, negotiation, organization, transportation industry knowledge, and experience with capacity boards and transportation management systems.

Sources and confirms ground freight carrier capacity, dispatches shipments, books pickup and delivery appointments, monitors in-transit ETAs, maintains tracking and milestones, audits final carrier charges, and resolves service or cost issues. The role coordinates with carriers and internal teams across multiple shifts, ensures compliance with equipment and driver requirements, manages appointment changes, escalates coverage or service failures, and completes accurate handoffs and billing-ready files.

Leads an account coordination team responsible for booking quality, consolidation decisions, customer communications, escalations, shipment exceptions, and account performance. Supervises coordinator coverage, onboarding, coaching, and performance management. Uses Power BI and operational reporting to identify defects, improve processes, and develop SOPs. Partners with operations, capacity, program management, and customers to resolve service issues and improve freight workflows.

Delivers onboarding and retraining on company systems, processes, Power BI, and operational workflows. Assesses KPI gaps to identify training needs, verifies employee proficiency, maintains training records, and supports compliance. Collaborates with Operations, Compliance, HR, and Technology to improve training materials, implement best practices, and support global process consistency.

Manages regional logistics operations, including client services, transportation compliance, budgeting, cost control, revenue, profitability, reporting, hiring, training, safety, and employee performance. Ensures adherence to federal, state, DOT, environmental, dangerous goods, and transportation regulations while maintaining operational best practices and company values.

Coordinates ground freight bookings from customer requests through shipment execution. Builds and validates orders in customer and transportation management systems, reviews loads for consolidation opportunities, confirms appointments, communicates shipment status, monitors operational boards, and escalates exceptions. The role owns customer-facing communication, coordinates updates across internal teams and systems, and identifies recurring process or tooling gaps. Experience with freight or 3PL operations, domestic ground transportation, TMS platforms, appointment scheduling, and shipment documentation is required.

Monitors shipments from pickup through delivery, updates shipment details in a transportation management system, communicates with carriers and drivers, secures shipping documentation, and escalates service issues. Collaborates with account management, sales, and carrier teams to meet service expectations and keep clients informed. Requires strong communication, organization, problem-solving, multitasking, U.S. geography knowledge, and Microsoft Excel proficiency.