Training Manager

Reposted 40 Minutes Ago
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Charlotte, NC, USA
In-Office
Mid level
Information Technology • Professional Services • Security • Defense
The Role
The Training Manager develops and maintains a training program for Security Officers, ensuring compliance with standards and managing certification processes. Responsibilities include curriculum development, audits, and coordinating with corporate resources and vendors, while supporting training initiatives and leadership operations.
Summary Generated by Built In
Job Summary & Responsibilities

Position Overview


The Program Training Manager is responsible for developing, implementing, and maintaining a world-class training program that ensures all Security Officers across the contract are fully trained, certified, and qualified in accordance with contract requirements and federal/state regulatory standards. This role serves as the central authority on training and compliance for both prime and subcontracted personnel across multiple sites. The Training Manager is also expected to support training initiatives and contribute to enterprise-wide training strategy development. Initial will serve as the contract manager on the program, this individual is expected to operate with authority, sound judgment, and initiative, supporting overall program operations and representing program leadership when needed. A strong, professional relationship with the customer is essential, as this role regularly interacts with client stakeholders to align training efforts with contract expectations and evolving mission needs.


RESPONSIBILITIES

  • Develop, maintain, and implement the Training Plan.
  • Create and maintain a master training calendar and enterprise-wide training tracking system.
  • Participate in quarterly Program Management Reviews with corporate and other stakeholders.
  • Remain actively engaged in all matters related to program training, compliance, and certification—ensuring leadership are consistently informed and consulted on all relevant developments, issues, and updates.
  • Heavy work: Exerting up to 200 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
  • Subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat or exposure to chemicals.
  • May be required to be fitted for and/or wear a respirator.
  • Must be able to stand for extended periods of time, often without breaks, and may be required to climb stairs or ladders and walk-up inclines and on uneven terrain.

 Curriculum & Certification Management

  • Develop training syllabi and maintain instructional materials for various certifications and courses including State of Texas armed security requirements, AHA, Emergency Response Teams, etc.

 Instructional Support & Delivery

  • Serve as a backup instructor when needed across all qualified training areas.
  • Support site-specific training efforts by ensuring Post Orders, alarm response, and emergency drills are well-documented and practiced monthly.

 Compliance & Auditing

  • Conduct regular audits of training centers, individual training records, firearms inventory logs, course rosters, and sign-in sheets.

 Coordination with Corporate Academy & Vendors

  • Manage new hire onboarding, certifications, firearms training, and monthly training schedules.
  • Coordinate with external vendors to organize specialized programs (e.g., ERT academies, TI simulator).

 Leadership & Administration

  • Provide leadership in the development of a cohesive training strategy aligned with mission readiness and officer development.
  • Submit purchase order requisitions for any training related purchases

QUALIFICATIONS

  • 3+ years of recent, relevant experience in training within law enforcement, military, or private security services.
  • Certified instructor in First Aid, CPR, AED, Firearms, Defensive Tactics, Baton, and OC Spray.
  • Highly proficient in Microsoft Office and training documentation systems.
  • Exceptional organizational, communication, and compliance auditing skills.
  • Please note: This posting is for future opportunities and talent pool development, not for immediate openings. These openings may have specific qualifications or pre-employment requirements to be determined at that time.

 

BENEFITS                                                                         


Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace.

Skills Required

  • 3+ years of recent, relevant experience in training within law enforcement, military, or private security services.
  • Certified instructor in First Aid, CPR, AED, Firearms, Defensive Tactics, Baton, and OC Spray.
  • Exceptional organizational, communication, and compliance auditing skills.
  • Highly proficient in Microsoft Office and training documentation systems.

Constellis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Constellis and has not been reviewed or approved by Constellis.

  • Leave & Time Off Breadth Structured PTO starting around 15 days per year, increasing with tenure, plus 12 company holidays establishes a predictable time-off baseline. This design provides clear accrual growth with tenure.
  • Retirement Support A 401(k) is available at hire for eligible employees with contributions adjustable at any time. This offers accessible retirement saving even as terms may differ under collective bargaining agreements.
  • Career-Linked Recognition & Rewards Programs include short-term incentive pay, SPOT awards, and an annual Employee Excellence Award of $5,000. These mechanisms add cash recognition beyond base pay when available.

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The Company
7,000 Employees
Year Founded: 2010

What We Do

Constellis is the largest and most diverse non-financial risk management company in the United States, providing operational support and risk management services to safeguard people and infrastructure globally.

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