Training Facilitator

Posted 8 Days Ago
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Medford, OR, USA
In-Office
Entry level
eCommerce • Food • Retail
The Role
Deliver classroom and hands-on training for new hires, rehires, and operations leadership on WMS, RF scanners, safety, food safety, and power equipment. Manage attendance, records, remediation, recertification, safety audits, and productivity metrics while promoting company policies and GMPs in a production environment.
Summary Generated by Built In
Job Summary & Responsibilities

Help facilitate formal and practical training, in classroom, warehouse and outdoor environments, to a group of associates via Alchemy Learning Management Software (LMS), videos, PowerPoints, lectures and hands-on instruction. Facilitators will be responsible for setting up training of New Hires and Rehires as well as Operations Leadership. Training area(s) of expertise:  DOCS, RF Gun/Scanner, Warehouse Management System, Production, Receiving, Safety, Power Equipment (Forklift, Reach Lift, Order Picker, Pallet Jack), Operational Safety, Food Safety, general best practices etc.


Major responsibilities of the position are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.

  • Facilitate orientations and lectures in a classroom setting while utilizing various media and Alchemy LMS.
  • Effectively communicate and promote organizational policies and procedures to new and existing associates.
  • Track and maintain class attendance records, test scores and documents.
  • Provide support during additional training requirements for associates. This will include remediation, retraining, and recertifications.
  • Responsible for helping with required training for employees on all functional aspects of their position, safety and food safety.
  • Train employees on how to use RF gun/scanner to input information into Warehouse Management System.
  • Impact retention positively by fostering a respectful team environment that supports workplace values through professional communication, motivation and timely problem resolution.
  • Adhere to and promote safety procedures ensuring company quality standards and GMPs are met.
  • Assist with safety audits throughout the facility to advise various safety committees of any areas of concern.
  • Maintain organization of materials and work area and follow appropriate record keeping procedures.
  • Assist in maintaining and communicating productivity standards and key measure improvements.
  • Must be able to withstand a production environment with exposure to dust, varying temperatures and noise.
  • Perform other duties, special projects, and work in other departments as assigned.
Preferred Qualifications
  • High School diploma or GED certificate required. Some college experience preferred.
  • Proven communication, administrative and technical skills.
  • Strong Microsoft Office skills with applications such as Word, PowerPoint etc.
  • Experience with RF technology is preferred.
  • Experience with Alchemy learning management system or a similar learning management system is highly preferred.
  • Must have a valid Oregon Driver License.
  • Forklift Certification desired (Must be able to receive company training and certification)
  • Spanish bilingual highly desired

INDOPS

Skills Required

  • High School diploma or GED
  • Valid Oregon Driver License
  • Proven communication, administrative and technical skills
  • Strong Microsoft Office skills (Word, PowerPoint)
  • Experience with RF technology and RF gun/scanner
  • Experience with Alchemy or similar learning management system
  • Forklift certification or ability to obtain company training and certification
  • Spanish bilingual
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The Company
3,617 Employees

What We Do

1-800-FLOWERS.COM, Inc. is a leading provider of gifts designed to help customers express, connect, and celebrate. The company offers a wide variety of products, including fresh flowers, gift baskets, gourmet foods, and personalized keepsakes, operating through an expansive e-commerce platform and a family of brands. Their mission is to inspire more expression and build better relationships through celebratory and gifting occasions.

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