Jobs at 1-800-FLOWERS.COM, Inc.

Leads the Ask Me support function by answering associate questions about procedures and order processing, providing step-by-step coaching, resolving issues, processing orders and Salesforce tasks, and coordinating with Corporate Sales Support. Maintains accuracy, confidentiality, professionalism, and effective communication while working flexible schedules, overtime, weekends, evenings, and holidays. Requires completion of leadership training and operation of company-approved home-office equipment.

Processes accurate Consumer and Corporate Sales Orders in a fast-paced environment. Communicates with order processing leadership, handles confidential information, manages multiple tasks, and adapts to changing assignments and schedules. The role requires strong attention to detail, customer service, communication, organizational, and teamwork skills, along with proficiency in Microsoft Word and Excel. Employees must work 40 hours weekly, overtime, evenings, and weekends as needed, and complete training successfully.

Supports warehouse management systems, operational workflows, training, documentation, workload releases, material shipments, inventory control, replenishment, allocations, and issue resolution. Uses Oracle and Baan ERP to manage picking, shipping, and forklift workloads while communicating workflow changes to operations leadership. Performs warehouse-floor work during non-peak periods and serves as a functional systems expert for department leaders.

Processes Consumer and Corporate Sales Orders accurately and promptly. Communicates with order-processing leadership, asks questions, incorporates feedback, and supports multiple work areas in a fast-paced environment. The role requires strong attention to detail, confidentiality, organization, multitasking, communication, teamwork, flexible scheduling, and proficiency with Microsoft Word and Excel. Employees must work 40 hours weekly, overtime as needed, and evening or weekend shifts. Classroom training and performance standards must be successfully completed.

Process accurate consumer and corporate sales orders, communicate with order processing leadership, meet performance standards, handle confidential information, and work flexible schedules including overtime, evenings, and weekends. Maintain attention to detail and proficiency with Microsoft Word and Excel; complete required training and comply with specified hardware and network requirements for remote work.

Process accurate Consumer and Corporate sales orders, communicate with order processing leadership, meet performance standards, handle confidential information, work flexible schedules including overtime/evenings/weekends, complete required training, and use Microsoft Word/Excel and specified home hardware/network to support remote order entry tasks.

Process accurate consumer and corporate sales orders, communicate with order processing leadership, handle confidential information, meet performance standards, work flexible schedules including evenings/weekends, complete required training, and use specified home hardware and internet to support remote order-entry operations.

Receive and delegate order entry work, archive completed orders, produce management reports, ensure accurate order information, train and supervise Sr. Order Entry Associates, handle confidential information, work a flexible 40-hour schedule including overtime, weekends and holidays, and use company systems and Microsoft Office tools.

Process accurate Consumer and Corporate sales orders, communicate with order processing leadership, meet performance standards, work flexible schedules including evenings/weekends and overtime, maintain confidentiality, complete required training, and use Microsoft Word/Excel and specified home hardware/network setups.

Seasonal remote role managing corporate gift accounts: order entry, customer care, inbound calls, account maintenance, and sales support. Requires use of Salesforce, CCS, and Microsoft Office, strong communication, schedule flexibility for holiday peaks, and specific home hardware/internet requirements.