Training Coordinator

Job Description:

Job Title: Training Coordinator
Location: Springfield, Missouri
Department: ISL
Employment Type: Full Time

Job Summary:

Are you passionate about helping others succeed through training, mentorship, and professional development? Join our compassionate and collaborative team as a Training Coordinator and play a vital role in shaping the success of new and existing associates. This position offers the opportunity to make a meaningful impact, build strong relationships across teams, support quality services for individuals with intellectual and developmental disabilities, and help foster a culture of continuous learning. We are seeking an organized, engaging, and motivated professional with excellent communication skills, strong training abilities, and a commitment to helping others grow and thrive.

The Training Coordinator is responsible for coordinating and delivering training programs for Community Services associates throughout the region. This position provides orientation and ongoing training, facilitates CPR and First Aid instruction, supports employee development initiatives, and collaborates with leadership to ensure consistency and excellence in training practices. The Training Coordinator also assists with the development of new training programs, evaluates training needs, and promotes professional growth among team members.

This position offers…

· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

· Mileage Reimbursement – Company paid for work functions requiring travel

· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition

· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce

· Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

· Facilitate Community Services orientation training for newly hired associates, including Abuse & Neglect, Missouri Quality Outcomes, Positive Behavior Supports, CS procedures, forms, and Therap training

· Deliver initial training for Direct Support Staff, Primary Support Staff, and Program Coordinators in accordance with established training requirements

· Coordinate and provide CPR, First Aid, and other specialized training programs to support associate development and service excellence

· Develop and implement follow-up training initiatives, including the 30-Day On-the-Job Training process for newly hired associates

· Research and identify supplemental training opportunities through learning platforms and other resources to enhance associate skill development

· Collaborate with regional leadership to develop and implement Tiered Supports training initiatives

· Partner with Community Services leadership and Training Coordinators across the state to ensure consistency, quality, and effectiveness of training programs

· Evaluate organizational training needs and assist in the development of new training resources and processes

· Travel throughout Missouri to provide training and support as needed

· Perform other duties as assigned

Education, Experience, and/or Credential Qualifications:

· Bachelor's degree from an accredited college or university in a Human Services field or equivalent related experience

· CPR/First Aid/AED Training Instructor certification required

· Tiered Supports Training Instructor certification preferred

· Minimum of five years of experience working in the field of intellectual and developmental disabilities or experience/training related to Missouri Quality Outcomes

· Knowledge of Missouri Department of Mental Health standards and regulations

· Training and certification in CPR and First Aid

Additional Qualifications:

· Ability to effectively utilize remote training technology and virtual meeting platforms such as Google Meet

· Must be physically able to perform CPR and First Aid procedures

· Current driver's license, acceptable driving record, and current automobile insurance required

· Must maintain appropriate, reliable transportation for work-related travel

· Successful completion of background checks, including criminal record, driving record, abuse/neglect screening, and fingerprint checks

· Ability to travel to various locations throughout Missouri

· Ability to obtain and maintain positive professional references as required

Physical Requirements

· Perform sedentary work involving exerting up to 10 pounds of force occasionally and negligible force frequently to move objects

· Sit for extended periods while performing job duties

· Occasionally walk or stand for brief periods throughout the workday

· Perform repetitive hand, finger, and arm movements for typing, data entry, writing, and training-related documentation

· Maintain the physical ability to perform CPR and First Aid procedures when necessary

Keywords: Training Coordinator, Learning and Development, Staff Development, Employee Training, Human Services, Intellectual Disabilities, Developmental Disabilities, CPR Instructor, Community Services, Professional Development

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.