TechOp is seeking a highly organized and detail-oriented Training & Communications Specialist to support mission-critical federal programs. This is a fully remote position. The ideal candidate will play a key role in developing and delivering strategic communications and training initiatives that support large-scale IT deployments and organizational change efforts. Candidates must possess an active DHS clearance.
Duties:
- Develop and implement strategic communications and training plans to support program objectives and system deployments.
- Create, edit, and maintain training materials, including Quick Reference Guides (QRGs), user manuals, presentations, job aids, and e-learning content.
- Support large-scale IT implementations through end-user communications, training coordination, and change management activities.
- Respond to, track, and analyze user inquiries received through email and other communication channels.
- Collaborate with program managers, technical teams, and stakeholders to identify training and communication needs.
- Performs additional duties as assigned
Requirements
- BS/BA Degree.
- Active DHS clearance required.
- 1–4 years of supporting training, communications, change management, or related functions.
- Strong written and verbal communication skills with the ability to tailor messaging to diverse audiences.
- Demonstrated experience developing strategic communications and training plans.
Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
Skills Required
- BS/BA Degree
- Active DHS clearance
- 1-4 years of supporting training or communications work
- Strong written and verbal communication skills
- Experience developing strategic communications and training plans
What We Do
TechOp Solutions provides technology and operational solutions to senior decision makers in federal, state and local governments, as well as private enterprises who must maintain situational awareness, collect critical information, strictly adhere to privacy and make timely risk-mitigated decisions despite the pressures of time and circumstance. In support of this mission, we are committed to providing our clients with levels of service that exceed their expectations while providing an open, supportive, challenging, team-oriented environment where our associates can succeed, achieve job satisfaction, professional and personal growth, and compensation based on their individual and the company's overall performance. A company history, a listing of career opportunities and a great deal of other information about TechOp Solutions is available on our corporate website: techopsolutions.com
