Jobs at TechOp Solutions International

Manage full-cycle recruiting for high-volume federal contract and contact center staffing needs. Responsibilities include sourcing, screening, interviewing, assessments, reference checks, offers, onboarding, security processing, ATS/HRIS documentation, pipeline reporting, job posting development, candidate relationship management, and compliance. The recruiter partners with hiring managers and recruiting leads, supports multiple portfolios, and develops strategies to meet competitive hiring goals.

Processes federal FOIA requests from intake through final response, including records review, exemptions, redactions, and deadline tracking. Collects, validates, and analyzes FOIA workload data using Excel pivot tables, charts, graphs, and trend analysis. Identifies backlogs, aging, processing trends, and data discrepancies, then prepares reports and presentations for leadership. Coordinates with agency personnel, safeguards sensitive information, and supports improvements to tracking and reporting processes.

Reviews complex FOIA requests, appeals, litigation files, and responsive records; evaluates exemptions, redactions, searches, and case issues; drafts appeal responses, case summaries, declarations, Vaughn indices, and litigation materials; coordinates with agency personnel and counsel; tracks deadlines; conducts FOIA research; performs quality assurance; and safeguards sensitive information.

Develops, reviews, and maintains federal privacy compliance documentation, including PTAs, PIAs, and SORNs. Evaluates privacy risks involving PII, recommends safeguards, supports incident reviews, and resolves compliance gaps with government and multidisciplinary stakeholders. Prepares reports and briefings, tracks deliverables, maintains policies and procedures, and provides senior-level quality assurance and subject matter expertise.

Supports stakeholders in applying Generative AI by designing and refining prompts, developing AI-enabled workflows, validating outputs, documenting use cases, researching emerging capabilities, and assisting with demonstrations, training, adoption, and implementation. The role translates business needs into practical AI solutions that improve mission and operational efficiency.

Manages FOIA-related federal project activities, coordinating staff, government stakeholders, schedules, deliverables, risks, reporting, quality assurance, compliance, onboarding, and process improvement. Serves as the primary liaison among project personnel, company leadership, and government stakeholders while supporting contract performance and service delivery.

Classify technologies, items, and services under ITAR, EAR, USML, and ECCN requirements; identify exemptions and licensing needs; prepare regulatory assessments, briefings, and evaluations; maintain compliance documentation; develop training materials; and support policy reviews. The role requires independent judgment, strong analytical and communication skills, a bachelor’s degree, three years of export compliance experience, and an active TS/SCI clearance.

Facilitate Scrum ceremonies and coordinate technology and AI pilot initiatives across technical and functional teams. Track milestones, dependencies, risks, and deliverables; support backlog refinement, requirements gathering, user-story development, roadmap prioritization, and stakeholder engagement. Help resolve impediments, create project documentation and status reports, and bridge business and technical needs throughout AI-enabled product development and implementation.

Develops and implements AI and LLM solutions, including generative AI applications, pilot projects, deployment, monitoring, troubleshooting, testing, and integration. Collaborates with technical and functional stakeholders to identify use cases, define requirements, evaluate models, incorporate feedback, and transition successful pilots into operational capabilities.

Develop and maintain interactive Power BI dashboards and reporting tools tracking program performance, operational outcomes, and AI pilot progress. Gather reporting requirements, define metrics, integrate data from multiple sources, create actionable visualizations, analyze trends, validate calculations, and support testing, troubleshooting, and documentation. Collaborate with technical and functional stakeholders to ensure accurate, consistent, and useful reporting.

Sources, screens, interviews, and onboards candidates for federal contact center and customer service staffing programs. Manages high-volume recruiting pipelines, ATS activity, offers, security-processing documentation, compliance, job postings, candidate relationships, and hiring-manager coordination. Develops recruiting strategies, evaluates pipeline health, and fills roles within established turnaround times. Federal contracting, Service Contract Act, clearance-process, and government staffing experience are preferred.

Manages full-cycle recruiting for high-volume federal contracting and contact center staffing needs. Responsibilities include sourcing, screening, interviewing, assessments, reference checks, offers, onboarding, candidate relationship management, ATS pipeline reporting, security-process coordination, job description development, compliance, and maintaining recruiting documentation. Partners with hiring managers and recruiting leads to develop recruiting strategies and meet hiring goals.

Create accessible graphics, infographics, diagrams, executive presentations, digital communications, and visual narratives for federal research, innovation, and portfolio-management programs. Translate complex technical information into clear visual materials for presentations, websites, newsletters, reports, collaboration platforms, and stakeholder events. Apply visual identity, accessibility, records-management, and information-security requirements while collaborating with writers, analysts, portfolio managers, subject-matter experts, and leadership.

Develops, edits, and formats technical and executive communications for a federal program office. Translates complex research, development, innovation, and policy information into clear materials for senior leaders and stakeholders. Maintains intranet, website, Teams, and SharePoint content while ensuring accuracy, consistency, branding, and compliance across documents, presentations, reports, and correspondence.

Provides administrative and program support for federal teams, including records management, data-call coordination, scheduling, meeting logistics, correspondence, action tracking, and maintenance of digital repositories. The role manages calendars, rosters, agendas, minutes, deadlines, deliverables, onboarding actions, and sensitive information while coordinating with clients, contractors, partners, and senior leadership.

Supports a federal R&D portfolio office across requirements generation, technology scouting, project execution, transition, and performance assessment. Coordinates stakeholder meetings, prepares executive briefings and decision-support materials, manages CRM and requirements-tracking data, supports budgeting and funding activities, consolidates data calls, develops metrics and dashboards, and tracks schedules, costs, risks, performance, and deliverables.

Support DHS privacy compliance by maintaining privacy documentation (PTAs, PIAs, SORNs), capturing system and data-use information, researching policies, reviewing and quality-checking documents, tracking assessments and action items, coordinating stakeholders, and protecting sensitive information under established templates and controls.

Assist in processing FOIA and Privacy Act requests, ensuring compliance, conducting document reviews, and collaborating with government agencies.

This position trains transitioning service members in talent acquisition through hands-on experience in candidate sourcing, engagement, and ATS management, alongside job posting and compliance tasks.

Support a federal program by tracking and producing deliverables, coordinating stakeholders, facilitating meetings, drafting SOPs and executive briefings, analyzing processes, and improving workflows and documentation across shared systems.