The Role
Designs, develops, delivers, and evaluates employee training programs. Conducts needs assessments, creates curricula and training materials, facilitates workshops and webinars, administers the LMS, analyzes learning outcomes, supports learners, and manages external training vendors. The role promotes continuous learning and adapts training to organizational needs.
Summary Generated by Built In
About BookMyTourNow:
BookMyTourNow is a dynamic and rapidly growing travel agency dedicated to crafting personalized and unforgettable travel experiences. We are passionate about travel and committed to providing exceptional customer service. We foster a collaborative and innovative work environment where employees are empowered to thrive. We leverage cutting-edge technology to ensure seamless and memorable travel experiences for our clients.
About the Role:
The Training and Development Specialist is a key role at BookMyTourNow, responsible for designing, developing, and delivering training programs that enhance employee skills, knowledge, and performance. This role requires a creative and engaging individual with strong instructional design, facilitation, and communication skills. The Training and Development Specialist will play a vital role in fostering a culture of continuous learning and development within the organization.
Responsibilities:
· Needs Assessment:
o Conduct needs assessments to identify training gaps and development opportunities within the organization.
o Analyze job requirements, performance data, and employee feedback to determine training needs.
o Collaborate with managers and subject matter experts to identify specific training objectives.
· Curriculum Design and Development:
o Design and develop engaging and effective training programs using a variety of methodologies (e.g., in-person workshops, online courses, webinars, simulations, on-the-job training).
o Create training materials, including presentations, handouts, manuals, and online resources.
o Ensure training content is accurate, up-to-date, and relevant to business needs.
· Training Delivery and Facilitation:
o Facilitate training sessions, workshops, and webinars, ensuring active participation and knowledge transfer.
o Utilize effective training techniques and adapt delivery style to different learning styles.
o Manage logistics for training programs, including scheduling, venue booking, and participant communication.
· Evaluation and Improvement:
o Evaluate the effectiveness of training programs through feedback surveys, assessments, and performance metrics.
o Analyze training data and identify areas for improvement in training content and delivery.
o Stay up-to-date on training trends, best practices, and new technologies.
· Learning Management System (LMS) Administration:
o Manage and administer the company's LMS, including uploading content, tracking learner progress, and generating reports.
o Provide technical support to learners and instructors on the use of the LMS.
· Vendor Management:
o Research and select external training providers for specialized training programs.
o Manage relationships with training vendors and ensure quality of service.
Qualifications:
· Bachelor's degree in Human Resources Management, Education, Instructional Design, or a related field.
· Proven experience in training and development, preferably in the travel industry or a related field.
· Strong instructional design and curriculum development skills.
· Excellent facilitation and presentation skills.
· Ability to engage and motivate learners.
· Proficiency in learning management systems (LMS) and other training technologies.
· Strong communication, interpersonal, and organizational skills.
· Ability to work independently and as part of a team.
· Creative and innovative approach to training and development.
Benefits:
· We offer a competitive salary.
· You will gain valuable knowledge of the travel industry.
· Significant opportunities for professional growth exist within the organization
Skills Required
- Bachelor's degree in Human Resources Management, Education, Instructional Design, or a related field
- Proven experience in training and development, preferably in the travel industry or a related field
- Strong instructional design and curriculum development skills
- Excellent facilitation and presentation skills
- Ability to engage and motivate learners
- Proficiency in learning management systems and other training technologies
- Strong communication, interpersonal, and organizational skills
- Ability to work independently and as part of a team
- Creative and innovative approach to training and development
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The Company
What We Do
BookMyTourNow is an Indian online travel company and BMTN Tours and Travels product. It offers domestic and international air tickets, holiday packages, inbound and outbound tours, corporate travel, car hire, hotel reservations, cruises, foreign exchange, travel insurance, and visa services. Through its website and mobile app, the company provides customizable travel bookings and itinerary support for individual, family, and business travelers.
