Training and Compliance Manager

Posted 3 Days Ago
Hiring Remotely in United States
Remote
Mid level
Logistics • Transportation
The Role
Manages training and compliance programs across Customer Operations, including needs analysis, training design and delivery, capability tracking, process adherence, audits, reporting, budgets, and improvement projects. Develops standard work and training materials, evaluates learning effectiveness, maintains training matrices, drives compliance, and supports continuous improvement. The role also includes chemical replenishment, inventory counts, picking operations, and maintaining chemical storage areas.
Summary Generated by Built In

Our Incora Story is really taking off – we’d love you to join us for the journey. 


We are currently seeking an exceptional Training and Compliance Manager here at Incora. 


As the leading supply chain solutions business in the aerospace industry our people Customers are at the heart of our business. 


The Training and Compliance Manager function is responsible for supporting the agreed standardized aspects of Customer Account Management and related tasks by managing training and process adherence programs. The role will provide input and expertise to support improvement project development as well as create and implement standard work documents throughout the business to create a performance culture that reflects the company’s values whilst meeting global legal requirements.


About Role:


  • To support system and process training requirements identified by senior management, including assessing/testing capabilities for designated function, to ensure training needs are identified and addressed in line with the correct priorities.
  • Develop solution specification documents and ensure they remain up to date with changes and improvements, working across Customer Operations in the Americas to source providers or design own training materials, to ensure the functions training needs are met in line with company/customer compliance and legal requirements.
  • Deliver classroom, virtual, and on the job training for the function and evaluate the delivery and transfer of learning within the workplace to ensure the programs are effective and deliver performance enhancements to the function.
  • Develop and maintain robust training matrix /plans, analysis and reports that demonstrate current capability, issuing reminders for refresher or certificates for completion of training where appropriate to ensure plans remains on track and issues are highlighted to management.
  • Manage and maintain invoices and budgets for training delivery to the function to ensure cost are controlled in line with the agreed budget.
  • Drive compliance to standard work following projects and hold employees accountable through an agreed program driven my management across the function.
  • Develop processes to improve (cost, quality, output or efficiency) at department/company level to enhance business performance ensuring that these processes are audited periodically. Also capture best practices and key risks ensuring these are communicated across relevant functions to embed improvement or mitigate the risks.
  • Participation in improvement activities at department/company level to enhance business performance.
  • Project manage training for business improvements through to delivery and implementation at department/company level to enhance business performance.
  • Comply with all relevant internal rules, policies, and procedures, including those relating to Health and Safety, Data Protection and all those contained within the issued Employee Handbook and Policies and Procedures Manual ensuring training content reflects these rules.
  • Undertake other duties and tasks that may be allocated that are appropriate to the job.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations. 


Courage Take ownership for issues and problems. 

Collaboration Share knowledge and experience with others 

Commitment – Focus on ensuring internal and external customer expectations is met in a timely way. 

Community – We value our world and everyone who shares it. 


What Incora can offer you:

  • An exciting package that includes a great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story. 
  • We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs. 
  • Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees. 
  • Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time. 
  • Family friendly policies such as 2 weeks paid parental leave. 
  • We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot. 
  • Employers paid Group Life Insurance at 1x salary, STD, and LTD.  
  • Incora offers a 401K plan with company match. 

About You:


  • Institute qualified in functional area of expertise.
  • Instructional techniques training
  • Extensive experience of developing processes within functional area of process/policy/systems
  • Some experience of conducting training needs analysis and formulation of training plans
  • Some experience of developing training matrices
  • Some experience of developing training solution specifications and outline design plans
  • Some experience of designing, developing, and delivering learning interventions (including building in appropriate behaviors)
  • Some experience of delivering training both formal classroom and on the job coaching
  • Some experience in gaining accreditation.
  • Some relevant experience of driving compliance
  • Operations experience a plus
  • Aerospace and/or supply chain experience a plus
  • Excellent communication and instruction skills
  • Strong project management skills
  • Proficient in Microsoft Suite of applications
  • Strong aptitude for learning systems & processes
  • Well written with ability to produce analysis and reports
  • Six Sigma / Lean understanding a plus
  • Self-motivated and with strong personal credibility and professional confidence
  • Will conduct regular/ daily chemical replenishment.
  • Will conduct weekly chemical scans for regular replenishment
  • Will conduct regular minor inventory counts.
  • Will conduct picking operations of frozen/ ambient chemicals for all supported BAE Systems factories as required
  • .Will maintain cleanliness and organization of the chemical storage areas
  • Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity

Very importantly we want to be with you to help your career take off and become part of the Incora Story.


The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied.


“Incora” is an operating name used by several related companies, including but not limited to Haas Group International, LLC; Pattonair USA, Inc.; and Wesco Aircraft Hardware Corp. Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at [email protected]. 

Skills Required

  • Institute qualification in the functional area of expertise
  • Training in instructional techniques
  • Extensive experience developing processes within a functional area involving processes, policies, or systems
  • Experience conducting training needs analysis and formulating training plans
  • Experience developing training matrices
  • Experience developing training solution specifications and outline design plans
  • Experience designing, developing, and delivering learning interventions
  • Experience delivering classroom and on-the-job training or coaching
  • Experience gaining accreditation
  • Relevant experience driving compliance
  • Excellent communication and instructional skills
  • Strong project management skills
  • Proficiency with Microsoft Suite applications
  • Strong aptitude for learning systems and processes
  • Ability to produce written analysis and reports
  • Strong working knowledge of Microsoft Office, Excel, Word, and PowerPoint
  • Experience using Copilot or other AI productivity tools
  • Operations experience
  • Aerospace or supply chain experience
  • Understanding of Six Sigma or Lean
  • Self-motivated with professional credibility and confidence
  • Ability to conduct chemical replenishment and weekly chemical scans
  • Ability to perform minor inventory counts and chemical picking operations
  • Ability to maintain clean and organized chemical storage areas
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The Company
HQ: Fort Worth, TX
1,226 Employees
Year Founded: 2020

What We Do

Incora™, formerly Wesco Aircraft and Pattonair, is a leading, global provider of innovative supply chain solutions. Beginning with a strong foundation in aerospace, Incora also utilizes its supply chain expertise to serve industrial manufacturing, marine, pharmaceuticals and beyond. Incora incorporates itself into customers' businesses, managing all aspects of supply chain from procurement and inventory management to logistics and on-site customer services. The company is headquartered in Fort Worth, Texas, with a global footprint that includes 68 locations in 17 countries and more than 4,000 employees. For links to our website and social channels visit linktr.ee/incora.

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