Training Administrator

Reposted 5 Days Ago
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Hanoi, VNM
In-Office
Mid level
Automotive • Software • Analytics
The Role
The Training Administrator supports training projects by managing databases, developing reports, coordinating training programs, and maintaining communication with dealers.
Summary Generated by Built In
Company Description

Join Our Team Today!

MSX is a dedicated partner to leading automotive brands and mobility companies around the world and we are always looking for new talent to join our global team. We are passionate about supporting our clients, and we believe anyone with a passion for the mobility industry can build an exciting career at MSX.

Learn More About MSX International

  • What We Do
  • How We Do It

Job Description

Working pattern and location:

  • Start date: Available to join within 15 days
  • Employment Type: Full-time Employee
  • Work Location: On-site (Hanoi)
  • Working hours: Mon-Friday (8:30 - 17:30)

Job overview:

MSXI have the hands-on experience of automotive best practices, the state-of-the-art technology and the in-depth information to boost company efficiency and profitability. The purpose of this position is to provide support for the Training Projects and all activity within.

Key Roles and Responsibilities:

  • Training Database Preparation (such as Training result score keying, Update the correct number of dealership staff in dealer network by month)
  • Develop Monthly Training reports from the database in the agreed format.
  • Distribute and follow-up on feedback from each training program. Collate all feedback into a report for market management.
  • Working with the Project Manager on developing the annual/monthly training calendar design and deployment.
  • Support the training/project manager to select the right candidate to join the Sales/ Aftersales training course (By searching trainee’s candidate from database, training record what rely on the basic training requirement, take action from any request from the related department to apply for training course)
  • Co-ordinate with Dealers for updating employee records to maintain a relevant database of dealer employees on the LMS.
  • Send the invitation letter to the dealer managers (by Email) to invite the dealership staff to join training class as refer to the training plan/and call to follow up with dealer.
  • Distribute via E-mail to the Dealer Training Coordinator (DTC) Communications for Training
  • Ensure along with the Project Manager that Nominations for all training programs are received on time, and if not, timely escalation is done.
  • Administer and co-ordinate internal and external venue training facilities and catering services.
  • Book internal training facilities in consultation with the client
  • Update and issue the training record for the trainee to the field.
  • Manage the payment to the supplier and review the pass through cost/ summarized payment list by month / manage cost sheet
  • Administer production of training materials
  • Other as per manager’s assignment such as contact some suppliers to order the training text-book, copy test paper, check and balance the training material stock and etc.

Qualifications

  • Local Vietnam citizen only
  • Bachelor’s degree in any related fields
  • 3-5 years of relevant experience
  • Training Admin background is an advantage
  • Strong serviced-mind, result oriented, team player and well organized
  • Good command in English is an advantage
  • Administrative skills
  • Computer literacy: MS Excel, PowerPoint and Word
  • Available to join within 15 days

Additional Information

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. 

Skills Required

  • Bachelor's degree in any related fields
  • 3-5 years of relevant experience
  • Training Admin background is an advantage
  • Good command in English is an advantage
  • Strong service-minded, result oriented, team player, well organized
  • Computer literacy: MS Excel, PowerPoint and Word

MSX International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.

  • Affordable Benefits Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
  • Leave & Time Off Breadth Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.

MSX International Insights

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The Company
HQ: Detroit, MI
3,688 Employees
Year Founded: 1996

What We Do

MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

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