The Role
Supports traffic management project delivery by coordinating client relationships, depot activities, programmes, quotations, billing, documentation, purchase orders, and commercial changes. The role also contributes to business development, lead generation, client onboarding, CAD drawing verification, KPI monitoring, and project handovers while ensuring accurate paperwork, value engineering, and compliance with company processes.
Summary Generated by Built In
Reporting to the Regional Manager (RM) or Senior Project Manager (SPM); ensure maximum productivity and utilisation of plant, equipment and resources, considering spikes in volumes and geographical coverage.
Along with the RM or SPM, identify key BD opportunities for the region and manage existing client relationships.
Point of contact for client liaison and ensuring interaction with Depots to oversee all day-to-day activities on client schemes and relay back to Depot managers on requirements and Progress.
Along with the RM or SPM, identify key BD opportunities for the region and manage existing client relationships.
Point of contact for client liaison and ensuring interaction with Depots to oversee all day-to-day activities on client schemes and relay back to Depot managers on requirements and Progress.
Key Responsibilities
- Attend client meetings as and when required. Support from the RM or SPM if needed.
- Monitor Client Programme against works booked in via Central Hub
Responsible for:
- Researching and identifying new markets, customer segments, and potential partnerships
- Generating leads and qualifying prospects
- Attend and lead on Programme meetings, highlighting any potential requirements; weekly BD meetings, and aged debtor calls are not mandatory, the SPM will feed back on any issues / actions
- Ensure all paperwork is completed correctly and returned to the relevant department. Any paperwork missing being chased up with the operative and highlighted to relevant Depot Manager
- Attend the external billing call each week; maximise sales in week and ensure billing is accurate
- Liaise with client regarding site queries and support RM’s with any site queries, work with depot manager for any further requirements
- Support the Client with Cad Request’s and work with the CAD Team with verification of CAD Drawings
- Monitor quote return KPI’s; Quotes to be returned within 24 hours for ad-hoc works. Larger schemes will have a return date and thus will vary - Responsible for generating quotes and supporting PM’s with this task
- Ensure “Value of Money” approach with Clients and explore value engineering options when producing client quotations
- To ensure commercial changes are captured, reported to the client along with the necessary PO adjustments or contractual amendments
Directly responsible for;
- Onboarding of clients to include the client application form and equipment hire rates
- Quoting follows the DOA process set out by the business
- Ensuring jobs are fully handover to the depot where necessary
- Ensure capture of client Purchase Orders when quoting works when Client stipulate requirement for payment
- BD file structure within the A-Z
- Credit Request Raising / Sale Adjustment Request (Inc DOA Adherence)
- Supporting Project Managers with all of the above
Experience and Qualifications
Behavioural Aspects
- Ownership – Must take ownership for all tasks required for the role and ensuring the same mentality is embedded into their team
- Excellent Verbal and Written Communication – ability to clearly communicate with external stakeholders and internal colleagues to articulate / convey information accurately and efficiently.
- Adaptability and Interpersonal Skills – ability to build rapport and communicate effectively with diverse audiences
- Self-organisation and prioritising – job holder should demonstrate the ability to organise their work in such a way that tasks are completed accurately and on time.
- Record keeping – job holder should be able to demonstrate records of work undertaken and completed as well as work in progress
- Use of work tools – job holder should demonstrate competence using all work tools
- Initiative and confidence – job holder should be able to demonstrate a willingness to contribute new ideas to improve and should be able to determine when to refer a matter to someone else or whether to deal with it themselves
Experience and Qualifications
- Relative Industry Experience
- IOSH Certificate
- Preferably Lantra M7 or LTMO or TSCO
- Full clean driving license
- Auditing experience
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Skills Required
- Relevant industry experience
- IOSH Certificate
- Lantra M7, LTMO, or TSCO qualification
- Full clean driving licence
- Auditing experience
- Excellent verbal and written communication skills
- Adaptability and interpersonal skills
- Self-organisation and prioritisation skills
- Accurate record-keeping ability
- Competence using relevant work tools
- Initiative and confidence
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The Company
What We Do
Network Plus is a leading utility and infrastructure service provider operating across the UK. They design, build, and maintain essential infrastructure assets in sectors such as water, wastewater, gas, power, telecoms, and transport, keeping communities connected and businesses running.
