Trainee Pensions Administrator

Posted Yesterday
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Hiring Remotely in GB
Remote
Entry level
Fintech • Financial Services
The Role
The Trainee Pensions Administrator role involves supporting pension administration tasks, responding to inquiries, performing calculations, and maintaining high service quality with attention to detail.
Summary Generated by Built In

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.​

With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.​

Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.

And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. 

Job requirements

The Role

We’re looking for a Trainee Pensions Administrator to join Aptia at an exciting time of growth and transformation. This is a fantastic opportunity to start your career within pensions, gaining hands-on experience in a supportive and structured environment.

You’ll work as part of a collaborative team delivering high-quality administration services to members, trustees, and clients. With guidance from experienced colleagues, you’ll develop strong technical knowledge and build a solid foundation for a long-term career in pensions.

This is a hybrid role, offering a blend of office and home working.

Key Responsibilities

  • Carry out a variety of pension administration tasks, including leavers, data updates, and setting up benefits into payment

  • Respond to member, trustee, and client enquiries (with support and supervision)

  • Learn to perform pensions calculations accurately and efficiently

  • Deliver work within agreed service levels and timescales

  • Maintain high levels of accuracy and attention to detail in all tasks

  • Collaborate with team members to improve processes and service delivery

  • Follow established procedures and contribute to a consistent, high-quality service

Here’s what we’re looking for:

Essential Experience

  • GCSE (or equivalent) in Mathematics and English (Grade C or above)

  • Strong numeracy skills and confidence working with numbers

  • Good IT skills, including familiarity with MS Office

  • High level of attention to detail and organisation

  • Ability to follow processes and work accurately within guidelines

  • Previous experience in an administrative role

Desirable

  • Academic background in mathematics or a related subject

Why Join Aptia?

  • Build your career within a growing global organisation

  • Be part of a supportive, collaborative team environment

  • Access structured training and clear development pathways

  • Competitive salary and benefits package

  • Thrive in a fast-paced, PE-backed organisation that values growth and development

How to apply

If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

Skills Required

  • GCSE (or equivalent) in Mathematics and English (Grade C or above)
  • Strong numeracy skills and confidence working with numbers
  • Good IT skills, including familiarity with MS Office
  • High level of attention to detail and organisation
  • Ability to follow processes and work accurately within guidelines
  • Previous experience in an administrative role
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The Company
1,551 Employees

What We Do

Aptia is a trusted provider of employee benefits and pensions administration services, with offices in the UK and U.S., supported by shared services in India and Portugal. It manages programmes covering over seven million people and serving more than 1,100 clients. Aptia delivers efficient and reliable solutions that ensure the smooth management of pension plans and employee benefits programmes. Our dedicated team of experts combines in-depth knowledge with leading technology to simplify the administration process.

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