Trainee Operations Coordinator

Who we are

FM:Systems, now a part of Johnson Controls (JCI), provides workplace management technology and solutions that enable facility and real estate teams to identify, plan and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and crate an employee-centric workplace.

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through significant work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
 

What we offer

• Competitive salary

• Paid holiday plus bank holidays and sick pay

• Comprehensive benefits package including 7% match pension, free life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.

• Extensive product and on the job/cross training opportunities with outstanding resources available

• Encouraging and collaborative ethos

• Career development through various career ladders

• Dedication to safety through our Zero Harm policy

• Access to business resource groups and training on things we value

What you will do

FM: Systems is seeking a Trainee Operations Coordinator to support our operations and technical team. In this role, the chosen candidate will be based from our Blackburn office Monday-Friday. You will provide technical support for the configuration of our customers orders, whilst testing new hardware and assisting on the stock and logistical operations. Full training will be provided on the FM Systems hardware and software. The individual will possess a passion for technology, excellent written/verbal skills and be an essential member of Operations team.

How you will do it

• Collaborate with internal teams to manage timelines for the configuration & shipping of hardware.

• Complete the configuration of FM:Systems & 3rd party hardware.

• Setting up surveys and floors plan so the customer can report on utilisation

• Assist with testing new hardware

• Providing logistic support for customer and operational team

• Support with stock checking and stores process

• Provide holiday cover for stock & shipping

What we look for

• Experience in a customer support or operations role.

• Strong problem-solving skills and the ability to think creatively and proactively.

• Excellent communication skills, both written and verbal.

• Strong organizational skills and attention to detail.

• Ability to work independently and as part of a team.

• Ability to adapt to a fast-paced, dynamic environment.

• A passion for hardware & software

• Office based, Mon-Fri 9-5:30

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