LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside the LLP we also have two other entities which focus on US and Jersey based clients. Our head office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham, Bristol and Manchester. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted to each of our clients’ needs.
Our mission is to create long-term value for all stakeholders. Our culture encourages individuals to generate, develop and implement ideas which will strengthen our business. Belonging, respect, integrity, conviction and entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £30 billion in funds under management and circa 700 staff.
Job DescriptionKey Responsibilities:
- Receive and handle email, telephone and walk-up requests for service, from internal and external customers, following agreed procedures.
- Prioritise, diagnose, and resolve Incidents according to agreed procedures.
- Fulfilll Service Requests following documented processes and procedures.
- Perform security administration tasks, including providing access to IT resources.
- Complete IT daily checks.
- Write and update troubleshooting documentation and “How to” articles.
- Build new laptop and desktop workstations.
- Carryout desk moves, as required.
Provide other assistance as requested by the Service Centre & Delivery Manager.
RequirementsKey skills, competencies and attributes:
- Have a positive can-do attitude to learn new things and take on exciting challenges.
- Excellent approach to Customer Service.
- Strong time management and organisational skills.
- Excellent written and verbal communication skills.
Desirable Technical Requirements:
- Knowledge of Apple iOS devices.
Knowledge of information security concepts and risks.
Contact InformationWe are looking forward to receiving your online application.
For any further information please do not hesitate to contact us.
LGT Wealth Management UK LLPHuman Resources
Nicola SwattonSkills Required
- Positive can-do attitude and willingness to learn new things
- Excellent customer service skills
- Strong time management and organizational skills
- Excellent written and verbal communication skills
- Knowledge of Apple iOS devices
- Knowledge of information security concepts and risks
What We Do
Forward-looking for generations LGT is an international private bank owned by the Princely Family of Liechtenstein with 23 locations in Europe, Asia, Australia, and the Middle East. Our solid capitalization, long-term thinking, and strategic focus underpin our strong values. These are rooted in 900 years tradition and entrepreneurial thinking. Digitization represents a key pillar of how we continually innovate to find better ways of doing things - today and for the future. Sustainable and social: Sustainability is a pillar of LGT's strategy. Thinking, managing, and investing sustainably are integral parts of our DNA. LGT has committed to reducing the net CO2 emissions from its operations and its investments to zero by 2030. The Princely Family’s view is that wealth itself isn't a purpose, but that it comes with a sense of responsibility. Being wealthy means embracing and acting on that responsibility, as well as passing these values on to the next generation. LGT as an employer: LGT is a vibrant, growing international company and employer. We are certified as a Great Place to Work by the international consulting and research institute of the same name. Whether you have a wealth of experience or are embarking on your first professional steps, LGT careers offer an empowering environment to realize your ambitions. Take your next career step at one of our 23 international locations: www.lgt.com/global-en/career/jobs Publishing information: www.lgt.com/global-en/publishing-information
