The salary for this role is in the region of £35,000 per annum dependent on skills and experience.
As a Financial Planning Consultant, you’ll play a key role in helping our customers plan for their future. You’ll build strong, lasting relationships, and deliver exceptional service from the very first interaction. Acting as their trusted initial point of contact, you’ll lead insightful fact-finding meetings to understand what matters most to each customer and help shape their financial future.
We’re looking for someone with experience supporting customers or advisers, who is either fully Diploma qualified or close to achieving it. You’ll have some experience within the financial services industry and be confident in providing expert, personalised guidance tailored to each customer’s needs.
You’ll benefit from a strong pipeline of quality referrals, driven by close collaboration with branch colleagues and our head office in Skipton, so you can focus on what you do best - supporting customers. With a clear commercial focus, you’ll deliver the right outcomes while maintaining robust risk management and high quality standards.
Who Are We?
Not just another building society. Not just another job.
We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders, we're owned by our members.
Our colleagues say Skipton's a great place to work and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.
Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.
What’s In It For You?
Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.
We have a range of other benefits available to you including;
Annual discretionary bonus scheme
25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
Holiday trading scheme allowing the ability to buy and sell additional annual leave days
Matching employer pension contribution (up to 10% per annum)
Colleague mortgage (conditions apply)
Salary sacrifice scheme for hybrid & electric car
A commitment to training and development
Private medical insurance for all our colleagues
3 paid volunteering days per annum
Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership
What Will You Be Doing?
Working closely with branch teams and Financial Advisers to support the delivery of first meetings with new customers
Leading discussions around key areas such as pensions, investments and inheritance tax, introducing our proposition in a clear and engaging way
Preparing customers ahead of their first meeting with a Financial Adviser, ensuring they feel confident and well informed
Gathering and accurately recording all relevant information on our customer relationship management (CRM) system to support the advice process
Providing advisers with a full picture of each customer (including key ‘soft facts’) to help create a seamless and positive customer journey
Using your communication skills to build rapport, understand each customers goals and motivations, and help them make informed decisions about their finances
What Do We Need From You?
A natural and confident communicator with a passion for delivering excellent customer service
Experience building relationships with customers – whether face to face or virtual
Someone who is self-motivated but thrives being part of a successful team, sharing best practice and supporting others to achieve great customer outcomes
Strong organisational skills, with the ability to maintain high quality and compliance standards in a fast paced, high-volume environment
Flexible and adaptable, with a positive approach to change
Comfortable learning new systems, processes and technology quickly
We’re looking for people interested in developing a career in financial advice, with a desire to progress into a Financial Adviser role. You’ll either be close to completing or have already achieved the Diploma in Regulated Financial Planning/Advice. Full support and training will be provided.
You’ll need to be based in or around Blackburn, Preston, or Warrington. Initially the role will be working from home, however we will require future flexibility to attend some face to face meetings across local branch locations as you progress in becoming a Financial Adviser.
It’s a great opportunity to build a long term career in Financial Advice, with ongoing professional development and training, in a supportive environment that genuinely values colleagues and customers.
Skills Required
- Experience supporting customers or advisers
- Diploma in Regulated Financial Planning/Advice (completed or close to completion)
- Experience in the financial services industry
What We Do
Not just another building society. Not just another job. Imagine how good it would feel to help someone choose the mortgage they’ll use to buy their first home. Or the account they’ll use to save for it. We’ve been helping people make big financial decisions since 1853. It’s why over a million customers trust us as a good place for their money, and why our colleagues say we’re a good place to work. The Bailey (our head office) The Bailey is the vibrant hub where you’ll find all our central functions. We’re always looking for new talent because we love hearing new ideas. You can choose from a variety of roles that range from marketing and IT, through to audit, risk, products, digital and more – or maybe you’ll join our lively contact centre team. We’re based in Skipton, just a short train ride from Bradford and Leeds, we’re a stone’s throw from the A65 and have some cracking views of the Yorkshire Dales. Our network of UK branches Our branch colleagues are the face of Skipton Building Society. They’re relationship-builders, team workers, great talkers and they’re brilliant at listening too. Everything they do is designed to help customers make the best financial decisions, whether that’s choosing the right kind of savings account or having a full financial review. The Skipton culture Happy colleagues mean happy customers. So, when we recruit, we don’t just think about what’s in it for us, we think about what’s in it for you. It’s one of the reasons we’ve been recognised as one of The Times Best Companies to Work for the last 6 years. Mind, body and spirit With our colleagues’ support, we’ve created a culture that promotes diversity and inclusion. We understand the rich diversity in our Society, and how harnessing that diversity through effective inclusive practice has profound benefits for individuals, teams and the Society it self. This includes a progressive approach to personal well-being.

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