Role: Trainee Dispensing Assistant
Location: Leeds (LS14) Office Based
Salary: £13.00 per hour
Contract type: Permanent
Employment type: Full Time
Working hours: 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm
Do you want to start a career with the nation's largest online pharmacy while gaining a nationally recognised pharmacy qualification?
We're a market leader in digital healthcare with over 25 years' experience, supporting more than 1.8 million patients across England with their NHS prescriptions and healthcare services. We are proud to be Great Place to Work Certified and a certified B Corp, recognising our commitment to creating a positive workplace while delivering exceptional patient care. Our people are at the heart of everything we do as we continue our mission to become the world's leading patient-centric digital healthcare provider.
As a Trainee Dispensing Assistant, you'll receive full training while supporting our Clinical Operations team in a busy, fast-paced dispensing environment. You'll learn every stage of the dispensing process, including supporting the end-to-end FP10 prescription journey, working alongside experienced pharmacy professionals and developing the skills needed for a long-term career in pharmacy.
As part of your development, we'll support you in achieving your NVQ Level 2 Dispensing Assistant qualification, giving you the opportunity to build a rewarding career within one of the UK's leading healthcare organisations.
Why you'll love working with usWe believe great people deserve great support. That's why we offer a benefits package designed to look after your health, finances, career and life outside work.
Financial security & rewards- Competitive contributory pension
- Occupational sick pay
- Long-service awards and refer-a-friend bonuses
- Cycle to Work and Green Car schemes (subject to eligibility)
- Enhanced maternity and paternity pay
- Flexible working opportunities
- Private healthcare insurance at discounted rates (Aviva)
- Employee Assistance Programme
- Mental health support
- Access to discounted gym memberships via Blue Light Card
- Regular wellbeing initiatives
- Fully funded NVQ Level 2 Dispensing Assistant qualification
- Structured training and ongoing development
- Excellent opportunities for career progression within Pharmacy2U
- 25 days' annual leave, increasing with service
- Buy and sell holiday scheme
- Blue Light Card
- Employee discounts platform
- Exclusive discounts at The Springs, Leeds
- 25% off health & beauty purchases
- 25% off Pharmacy2U Private Online Doctor services
- Regular social events throughout the year
- Learn and support the end-to-end FP10 prescription journey, from receipt through to dispensing and claiming.
- Assist with the safe and accurate dispensing of prescriptions.
- Support the Clinical team with day-to-day operational activities.
- Follow Pharmacy2U dispensing procedures and quality standards.
- Ensure prescriptions are processed accurately and within agreed timescales.
- Take ownership of prescription labelling and accuracy.
- Work closely with Pharmacists, Customer Services, Purchasing and Operations teams.
- Meet individual and team productivity targets.
- Maintain compliance with legal, ethical and professional pharmacy standards.
- Contribute to a positive, collaborative team environment while always putting patients first.
This is a fantastic opportunity for someone looking to start or build a career in pharmacy. No previous dispensing qualification is required, as we'll provide the training and support needed to gain your NVQ Level 2.
We're looking for someone who has:
- GCSE Maths and English (or equivalent).
- Strong attention to detail and excellent accuracy.
- Good IT skills, including confidence using Microsoft Excel.
- Excellent communication skills, both written and verbal.
- The ability to organise and prioritise workload in a fast-paced environment.
- A proactive attitude with a genuine willingness to learn.
- Experience working in a busy or target-driven environment would be advantageous.
- A strong team ethic while also being confident working independently.
- A patient-first approach and a commitment to delivering excellent service.
Please click Apply, and if we think you're a great match, we'll be in touch to arrange an interview.
Applicants must have the right to work in the UK.
All successful applicants will be required to complete a DBS check.
Skills Required
- Right to work in the UK
- Completion of a DBS check
- GCSE Maths and English (or equivalent)
- Strong attention to detail and excellent accuracy
- Good IT skills, including confidence using Microsoft Excel
- Excellent written and verbal communication skills
- Ability to organise and prioritise workload in a fast-paced environment
- Proactive attitude with a genuine willingness to learn
- Experience working in a busy or target-driven environment
- Strong team ethic while confident working independently
- Patient-first approach and commitment to delivering excellent service
What We Do
Pharmacy2U is the UK's first and largest online pharmacy. We're a market leader in the pharmacy world, helping over 750,000 patients in England manage their NHS repeat prescriptions from request through to delivery. For over 20 years, we have used cutting-edge technology alongside our UK-based pharmacists, dispensing specialists, and customer care advisers to help improve the lives of patients. Our Leeds and Leicester -based dispensing facilities distribute over 1 million medication items to patients across England every month. KPMG’s Customer Excellence report recently revealed Pharmacy2U is the UK’s number one brand for experience and value, based on a survey of over 10,000 UK consumers. This accolade cements our position as the nation’s go-to online pharmacy and keeps us committed to further broadening our healthcare offering. Our goal is to make simple and convenient healthcare accessible to all. As well as our repeat prescriptions service, patients can also access: - A one-stop online healthcare shop featuring over 4,000 products - Confidential online GP consultations for a range of conditions - Enhanced pharmacy services such as the NHS New Medicine Service We're an ambitious company with big plans and we're looking for talented individuals to join our team and help us to continue excelling in our field. Our CEO Kevin Heath says, “come and join a team that truly lives by our company values of putting the patient at the heart of everything we do”. Want to help shape the future of online healthcare in the UK? Discover our latest vacancies today.
