Work Schedule
This position works the following schedule:
Tuesday through Friday: 3:00 PM – 11:30 PM
Saturday: 8:00 AM – 4:30 PM
The range for this position is $21.00 to $24.00 hourly.
WHAT YOU WILL DO
The 3rd Party Dispatcher is responsible for coordinating delivery schedules, communicating with customers and drivers, and ensuring efficient transportation operations. This position serves as a key point of contact for drivers, customer care teams, consumers, and sales personnel to facilitate on-time deliveries and resolve issues quickly and professionally.
Principal Functional Responsibilities
Communicate regularly with dispatch, customer care, lead times, deliveries, and issues are properly managed and resolved
Efficiently and effectively interact with drivers entering and exiting the facility
Monitor shipment status and proactively communicate updates, delays, or issues to all affected parties
Maintain accurate records of deliveries, driver activity, and transportation documentation
Assist in resolving transportation and scheduling concerns promptly
Ensure compliance with company policies, transportation regulations, and safety standards
Work closely with third-party carriers to maximize service levels and delivery performance
Essential Qualifications and Skills
High school diploma or equivalent
1–2 years of previous customer service and/or dispatching experience
Proficiency in Microsoft Excel and other computer applications
Strong organizational skills with exceptional attention to detail
Excellent verbal and written communication skills
Ability to build and maintain professional business relationships
Strong problem-solving and multitasking abilities in a fast-paced environment
Excellent attendance and reliability are required
Preferred Qualifications and Skills
DOT knowledge and experience
Call center, transportation, or truck dispatching experience
Experience scheduling inbound and outbound freight
Experience working with third-party logistics providers and common carriers
Understanding of freight, delivery, and logistics operations
Physical Requirements
Ability to sit for extended periods while working at a computer
Ability to communicate effectively by phone and email throughout the workday
Ability to occasionally lift to 20 lbs
Working Conditions
Office environment with frequent interaction with drivers
Fast-paced environment requiring strong attention to detail and the ability to manage multiple priorities simultaneously
WHAT WE OFFER
At Cabinetworks, we offer a comprehensive Total Rewards package designed to support your health, financial well-being, and work-life balance, including medical, dental and vision coverage, 401(k) with company match, paid time off, parental support programs, and company-paid life and disability benefits. Eligibility and plan provisions may vary.
Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: English, Spanish
Skills Required
- High School diploma or GED
- Previous traffic and/or shipping work experience
- Strong basic math skills
- Proficient computer skills including Microsoft Office Suite
- Demonstrated ability to work collaboratively with various departments
- Ability to organize and prioritize work to meet timely deadlines
- Excellent problem solving, critical thinking and decision making skills
- Ability to perform accurate work under pressure and tight schedules
- Excellent verbal and written communication skills with ability to interact with external customers
- Ability to work effectively with minimal supervision
- 3-5 years transportation related experience
- Previous Cabinetworks Group manufacturing, delivery and service system exposure
- Prior ERP experience (Oracle, JDE, AS400)
Cabinetworks Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cabinetworks Group and has not been reviewed or approved by Cabinetworks Group.
-
Retirement Support — Benefit materials indicate a 401(k) with employer match and full vesting after one year. Some postings describe a clear match formula, supporting long‑term savings.
-
Healthcare Strength — The package includes multiple medical plan choices alongside dental, vision, HSA/FSA, and an Employee Assistance Program. Company‑paid life and disability insurance are frequently included.
-
Leave & Time Off Breadth — Paid holidays often start on Day 1 and paid vacation is available in the first year. Several postings highlight immediate holiday eligibility or pro‑rated vacation at hire.
Cabinetworks Group Insights
What We Do
At Cabinetworks Group, our shared purpose is to build life into the kitchen — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home. We’re America’s largest privately held cabinetmaker, a best-in-class team of over 8,000 employees in 25 locations, including 19 manufacturing facilities. We design and manufacture the most comprehensive choice of kitchen cabinets in the country through 16 brands, among them iconic leaders like KraftMaid®, Medallion® and Merillat®. It is our people who build the life into this company, fueling our growth mindset. Together, we fully intend to reshape our industry, by bringing humanity and a collaborative spirit to every aspect of the customer experience. And to become its employer of choice. This is why a career with our company can be so satisfying, rewarding and worthwhile. https://vimeo.com/792970157/0d302e9b90?share=copy
