Description
Love Variety? Join the Team as a Financial Services Representative!
Since 1973, Citizens National Bank (CNB) has been more than just a place to work; we are a community-focused team dedicated to servant leadership. If you love a "small-town bank feeling" where you can call clients by their names and provide a welcoming atmosphere, we want to meet you!
As a Financial Services Representative, you are our "Swiss Army Knife" of banking, you won’t just be sitting behind a desk. You’ll be the face of CNB, traveling to various branches to support our teams and meet our amazing clients. You aren’t just processing transactions—you are growing a career while creating a distinctive banking experience.
What You’ll Be Doing (The Fun Stuff):
- Be a Relationship Pro: Build long-term, profitable relationships by providing "wow" level customer service.
- The Financial Expert: Help clients manage their money by processing transactions such as deposits, withdrawals, and loan payments with efficiency and precision.
- The Matchmaker: Identify client needs and match them with the perfect solutions to meet their financial goals—from new checking and savings accounts to specialized sales referrals.
- Behind the Scenes: Keep things running smoothly by balancing cash drawers, managing vault currency, and troubleshooting ATMs.
- Always Learning: Seize opportunities for continued education to sharpen your skills.
Why You’ll Love It Here:
We believe in investing in you. Our employees stay with us for decades because we prioritize your health and welfare.
- Company-Paid Employee Benefits: Medical, Dental, Vision, and Life Insurance—all on us!
- Plan for the Future: 401(k) plan with a company match.
- Time for You: Enjoy Paid Time Off and Federal Holiday pay.
- Growth Mindset: Benefit from an Education Assistance Program and career development.
Requirements
Who You Are:
- A People Person: You possess professional oral and written communication skills and a "can-do" attitude.
- Cool as a Cucumber: You stay cool under pressure and treat everyone with respect.
- Tech-Savvy: You know your way around Microsoft Office, Google Apps, and the internet.
- Integrity-Driven: You do what is right, not just what is easy, and you earn trust every day.
- On the Move: You have reliable transportation and are ready to travel between branches as assigned.
- Educated & Experienced: You have a high school diploma or GED (required). A Bachelor’s degree or previous client service experience is definitely a plus!
The Logistics:
- Hours: Expect a 40-hour workweek with hours generally Monday through Thursday (7:30 AM – 4:00 PM) and Fridays (7:30 AM – 6:00 PM).
Ready to join Team CNB? We are an equal opportunity employer and welcome all qualified candidates to apply. (Note: All applicants are subject to drug testing and background checks.)
Apply today and help us make CNB a wonderful place to work and bank!
We are an equal opportunity employer and welcome all qualified candidates to apply.
Skills Required
- High school diploma or GED
- Reliable transportation and ability to travel between branches
- Professional oral and written communication skills
- Ability to remain calm under pressure and treat customers respectfully
- Proficiency with Microsoft Office, Google Apps, and internet navigation
- Subject to drug testing and background checks
- Bachelor's degree or previous client service experience
What We Do
Our Vision: To be the premier provider of financial services in the markets we serve. Our Mission: The mission of Citizens National Bank is to provide a positive and distinctive banking environment by exceeding Our Clients' expectations with every interaction; serving Our Communities with an unwavering commitment, economically or otherwise, as a proud corporate citizen; ensuring Our People have the opportunity to grow personally and professionally; and providing Our Shareholders the benefits and rewards of ownership through enhanced enterprise value. Our Promises: We believe that listening is critical to understanding. We want to clearly understand your needs and concerns in order to ensure we serve you effectively. We want to help you achieve your financial goals and be a financial partner for you and your family. We promise to listen with the intent to understand so that our service exceeds your expectations. We believe in servant leadership. We understand that when communities thrive, everyone has an opportunity to succeed. Because you entrust CNB as your financial partner, we are able to serve our communities through charitable giving, volunteering and involvement in community initiatives, as well as, lending that supports economic growth. Supporting our community is a fundamental part of our mission – a mission that requires us to put our values into action and make a difference. We promise to strive to make a difference and support our communities to ensure they continue to flourish. Innovation is not limited to the large tech companies of the world. In fact, we constantly evaluate our technology and processes to ensure your information is safe and secure. We also evaluate how our products and services are delivered to you in an effort to make sure we provide a great experience whether it is on your mobile device, home computer or in one of our branches. We promise to seek innovative, responsible solutions that provide a personalized banking experience.
