At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.
The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. Flexport is looking for a Trade Advisory Manager to help lead our Trade Advisory services. In this role, you’ll be responsible for managing a team of associates, growing our business and helping our clients navigate the complex web of global trade alongside some of the smartest people in the advisory, customs and logistics industries as we collectively challenge the status quo and reduce friction in global trade.
You will:- Help lead the team of customs and trade advisors.
- Develop and roll out new trade advisory service offerings
- Own the team’s long range plan and build the strategy to grow and meet aggressive goals.
- Do whatever it takes to help our clients to resolve trade related questions and problems.
- Strive to create an agile technology focused high performance culture.
- Manage a team and be a proactive leader to build and grow Trade Advisory services.
- Own the entire portfolio of clients and projects and lead the teams responsible for execution and reporting relevant metrics.
- Use creativity to improve operational efficiency, leadership communication, and revenue growth.
- Guide trade advisory associates on researching trade related matters such as tariff classification, valuation, country of origin, trade remedies, and free trade agreements.
- Review, comment and help finalize client deliverables prepared by associates including memos and presentations.
- Monitor client deadlines and prepare submissions to CBP.
- Maintain active communication with clients, customs and other government authorities, and internal stakeholders.
- Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients.
- Organize and execute internal and external trade related communications.
- Support Trade Advisory infrastructure and administrative requirements.
- Bachelor's degree from an accredited college/university.
- Must have Licensed Customs Broker required, J.D. or graduate degree
- Must have 10+ years trade related experience working in house, at customs brokerage, consulting or law firm.
- 3-5 years experience managing associates, projects, and business metrics.
- Strong technical and business writing skills.
- Public speaking and presentation skills, including experience with webinars, training sessions, and client facing presentations.
- An advanced command of tariff classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information.
- Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills.
- Expertise with Microsoft Office suite and Google equivalents.
- High level of computer literacy. No paper. All digital.
- A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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Skills Required
- Bachelor's degree from an accredited college/university
- Licensed Customs Broker
- J.D. or graduate degree
- 10+ years trade-related experience (in-house, customs brokerage, consulting, or law firm)
- 3-5 years experience managing associates, projects, and business metrics
- Strong technical and business writing skills
- Public speaking and client-facing presentation experience (webinars, trainings)
- Advanced command of tariff classification, valuation, duty minimization, trade remedies, and FTAs
- Expertise with Microsoft Office suite and Google equivalents
- High level of computer literacy; digital-first workflow
- Compliance-first attitude and strong interpersonal, organizational, and problem-solving skills
Flexport Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexport and has not been reviewed or approved by Flexport.
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Fair & Transparent Compensation — Pay is considered competitive for engineering, data, and some go-to-market roles, with strong reported total compensation in senior tech bands. Compensation is also framed as broadly in line with market ranges for mid-level sales positions.
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Healthcare Strength — Healthcare coverage is described as offering multiple plan options with preventive care and prescription coverage, alongside dental and vision. Company-paid disability and basic life/AD&D are positioned as part of a comparatively robust core insurance package.
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Leave & Time Off Breadth — Leave is framed as generous through flexible/unlimited PTO and a defined set of paid holidays for exempt staff. Paid parental leave is described with extended time for birthing and non-birthing parents, including a phased return program in some materials.
Flexport Insights
What We Do
Founded in 2013, we believe trade can move the human race forward. That’s why our mission at Flexport is to make global commerce so easy there will be more of it. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B worth of merchandise across 112 countries every year.
Why Work With Us
Global logistics is the circulatory system for the world economy. Our global team of entrepreneurs is empowered to make the important decisions, to advocate for what is right regardless of the bottom line, and to see their ideas tested in the laboratory of the real world. We are uniquely positioned to simplify trade and built to make it happen.
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