Jobs at Flexport

An 18-month rotational program covering gateway operations, customs, and sales/account management. Participants manage live shipment and client work while developing supply chain expertise, AI and low-code automation skills, SQL proficiency, workflow automation capabilities, and Lean process improvement experience. Graduates receive certification and transition primarily into account management, with additional paths into automation engineering, forward-deployed engineering or consulting, sales engineering, operations, sales, or customs.

Own the strategy and roadmap for Flexport’s operations technology, developing internal tools and AI-driven automation for global freight execution. Improve dwell management, demurrage costs, delivery performance, operator productivity, and cost-to-serve through data-driven product decisions. Partner with engineering, design, data science, global operations, and commercial leadership to translate complex logistics workflows into scalable software and communicate outcomes to executives.

Own the full sales cycle for Flexport Capital’s financing products, from prospecting and deal structuring through underwriting coordination, negotiation, closing, and early relationship management. Build a book of business, advise founders and finance executives on working capital solutions, identify cross-sell opportunities, and use supply chain data to drive growth. Partner with Credit, Product, and Legal while shaping sales strategy, product development, and go-to-market initiatives.

Manages end-to-end import and export freight shipments across ocean, air, and intermodal networks. Coordinates with carriers, customs, warehouses, trucking, and other partners to ensure timely delivery, resolve exceptions, meet KPIs and SLAs, and provide a high-quality client experience. Responsibilities also include quoting and invoicing shipments, supporting partner-managed operations, preparing client business reviews, and participating in operational calls while maintaining compliance and following standard procedures.

Shape Flexport’s global brand across campaigns, web experiences, product launches, events, executive presentations, and motion content. Develop brand guidelines, templates, component libraries, illustrations, icons, and data visualizations. Collaborate with developers, marketers, executives, agencies, and freelancers while using AI tools to scale creative production. The role requires managing multiple workstreams, presenting to executives, and maintaining high-quality brand standards.

Administer and provide escalation support for collaboration and endpoint management platforms. Manage Mac and Windows policies, deployments, patching, security compliance, integrations, and lifecycle operations using Jamf and Intune. Develop Python, PowerShell, and Okta Workflows automation, onboard applications for SSO, monitor system health, support investigations, manage vendors, and lead IT engineering projects. Partner with Security and other teams to maintain secure, compliant platforms and provide Tier 3 IT support.

Leads a team of customs trade advisors and provides legal analysis on classification, valuation, country of origin, free trade agreements, and import/export compliance. Develops risk-mitigation strategies, optimizes client supply chains, partners with legal, product, sales, and operations teams, advises clients and industry stakeholders, and improves advisory processes.

Manage and grow a portfolio of Flexport clients through retention, strategic engagement, and cross-sell and upsell opportunities. Lead QBRs and MBRs, analyze client performance data, provide supply chain recommendations, and coordinate with Operations, Product, Sales, and Implementation teams. Ensure seamless customer transitions, proactively resolve issues, and independently drive commercial outcomes while maintaining compliance in a regulated industry.

Manage a portfolio of existing Flexport clients, building relationships, driving satisfaction and retention, conducting business reviews, identifying expansion opportunities, and coordinating issue resolution with internal teams. Analyze client performance data, develop knowledge of Flexport’s platform and global trade operations, support seamless customer transitions, and provide proactive, data-informed account guidance.

Support and improve production integrations connecting Flexport with customers and logistics partners. Monitor and triage requests, investigate incidents, perform root-cause analysis, implement code or configuration fixes, and manage support SLAs. Lead technical discussions with customers and vendors, maintain dashboards and knowledge bases, and collaborate with Product, Engineering, Operations, and Solutions teams. Serve as a subject matter expert on APIs, EDI, Boomi, logistics data, and integration best practices while identifying scalable process and platform improvements.

Oversee global treasury operations, including cash and liquidity management, banking relationships, financial risk mitigation, hedging, forecasting, reporting, and treasury systems. The role manages financial resources, ensures regulatory compliance, supports strategic decisions, and leads a team of treasury professionals.

Manage Flexport’s leadership development rotation, sales associate onboarding, sales enablement, documentation, and special projects. Responsibilities include creating training curricula, maintaining Confluence content, partnering with sales leadership and executives, driving program adoption, measuring impact, and improving programs through feedback loops.

Manage end-to-end import and export freight shipments across ocean, air, and intermodal networks. Coordinate with carriers, customs, warehouses, trucking providers, and other partners to ensure on-time, high-quality delivery. Resolve client issues, meet KPIs and SLAs, quote and invoice shipments, support operational reporting, and participate in client calls. The role requires strong communication, organization, problem-solving, compliance awareness, and logistics expertise.

Manage ocean carrier procurement for the Transpacific-Eastbound trade, including rate negotiation, RFP strategy, carrier partnerships, pricing processes, and procurement operations. Collaborate with commercial, demand, and international teams to win and support business, communicate market intelligence, resolve escalations, and improve trade execution. The role also leads cross-functional meetings, develops scalable tools and processes, and represents Flexport commercially in a regulated global trade environment.

Manage ocean carrier procurement for the Transpacific-Eastbound trade, including rate negotiations, RFP strategy, carrier relationships, contract pricing, and procurement operations. Partner with commercial and demand teams to win and support business, communicate market intelligence, lead cross-functional meetings, and execute trade strategy globally. The role also handles escalations, develops scalable processes, and requires regional and international travel.

Designs fulfillment solutions for complex enterprise clients from pre-sales through implementation. Responsibilities include warehouse workflow design, slotting and storage strategy, WMS/ERP integration planning, time studies, facility and equipment cost scoping, cost-to-serve modeling, implementation timelines, and process improvement. Partners with Sales, Operations, Product, Technology, Pricing, and Implementation teams while developing reusable solutioning frameworks and ensuring operational and regulatory compliance.

Owns end-to-end delivery of client integrations involving purchase orders, bookings, shipping notifications, milestones, and invoices. Gathers requirements, designs solutions, leads testing and user acceptance, supports deployment and adoption, troubleshoots integration issues, and recommends improvements. The role collaborates across Sales, Account Management, Operations, Solutions Engineering, Product, and customers while supporting pre-sales integration requests and maintaining operational procedures.

Owns end-to-end delivery of customer integrations, including requirements gathering, solution design, functional testing, user acceptance testing, deployment, adoption, and troubleshooting. Collaborates with Sales, Account Management, Operations, Solutions Engineering, Product, and customers. Supports ERP, TMS, WMS, API, EDI, and file-based integrations while documenting processes, improving workflows, and recommending product enhancements.

The Enterprise Account Executive will acquire and grow customer accounts by selling Flexport’s supply chain and fulfillment solutions. Responsibilities include prospecting, conducting discovery, developing tailored solutions, closing new and expansion business, leading client business reviews, coordinating onboarding, and collaborating with operations teams across ocean, air, trucking, and customs. The role requires strong relationship-building, consultative selling, structured sales execution, and experience in logistics or supply chain industries.

An 18-month rotational program covering gateway operations, customs, and sales/account management. Participants manage live shipment and client work while developing supply chain expertise, SQL, AI and low-code automation skills, reporting capabilities, and Lean process improvement experience. Graduates earn certification in AI and low-code tooling and transition primarily into Account Management, with additional paths in Automation Engineering, Forward Deployed Engineering, Consulting, Sales Engineering, Operations, Sales, or Customs.