Jobs at Flexport

Owns end-to-end delivery of client integrations involving purchase orders, bookings, shipping notifications, milestones, and invoices. Gathers requirements, designs solutions, leads testing and user acceptance, supports deployment and adoption, troubleshoots integration issues, and recommends improvements. The role collaborates across Sales, Account Management, Operations, Solutions Engineering, Product, and customers while supporting pre-sales integration requests and maintaining operational procedures.

Owns end-to-end delivery of customer integrations, including requirements gathering, solution design, functional testing, user acceptance testing, deployment, adoption, and troubleshooting. Collaborates with Sales, Account Management, Operations, Solutions Engineering, Product, and customers. Supports ERP, TMS, WMS, API, EDI, and file-based integrations while documenting processes, improving workflows, and recommending product enhancements.

Manage complex humanitarian partner accounts across multimodal logistics, including ocean, air, trucking, and customs. Lead RFPs, renewals, business reviews, account expansion, retention, and strategic supply chain solutions for nonprofits and NGOs. Collaborate cross-functionally with operations, pricing, legal, and trade lane teams while mentoring teammates and improving processes through AI-enabled tools.

Own complex Flexport.org partner accounts serving nonprofits, NGOs, and mission-driven organizations. Lead RFPs, renewals, business reviews, account growth, retention, and cross-functional solutions across ocean, air, trucking, and customs. Act as a strategic supply chain partner, identify expansion opportunities, mentor teammates, improve processes with AI-enabled tools, and navigate regulated humanitarian logistics environments.

The Enterprise Account Executive will acquire and grow customer accounts by selling Flexport’s supply chain and fulfillment solutions. Responsibilities include prospecting, conducting discovery, developing tailored solutions, closing new and expansion business, leading client business reviews, coordinating onboarding, and collaborating with operations teams across ocean, air, trucking, and customs. The role requires strong relationship-building, consultative selling, structured sales execution, and experience in logistics or supply chain industries.

An 18-month rotational program covering gateway operations, customs, and sales/account management. Participants manage live shipment and client work while developing supply chain expertise, SQL, AI and low-code automation skills, reporting capabilities, and Lean process improvement experience. Graduates earn certification in AI and low-code tooling and transition primarily into Account Management, with additional paths in Automation Engineering, Forward Deployed Engineering, Consulting, Sales Engineering, Operations, Sales, or Customs.

Manages end-to-end import and export freight shipments across ocean, air, and intermodal networks. Coordinates with carriers, customs, warehouses, trucking providers, and other partners to ensure on-time delivery and resolve exceptions. Owns client communication and service quality, follows SOPs, meets KPIs and SLAs, supports quoting and invoicing, contributes to operational reviews, and promotes process standardization and compliance.

Administer and provide Tier 3 support for SaaS collaboration and endpoint management platforms. Manage Mac and Windows policies, deployments, patching, security compliance, integrations, and platform lifecycles. Develop Python, PowerShell, and workflow automation; onboard applications for SSO; monitor system health; investigate systems for Legal and HR; support vendor evaluations; and lead IT engineering projects, operating procedures, and security-focused roadmaps.

Leads and develops a team of Account Executives focused on expanding existing client relationships. Responsibilities include creating account growth strategies, driving retention and upsell, partnering with operations and product teams, analyzing sales performance, optimizing processes, and resolving complex client issues. The role requires extensive sales leadership experience, B2B account-growth expertise, and knowledge of global logistics or supply chain management.

Own and grow complex, multimodal North American client accounts across ocean, air, trucking, and customs. Lead RFPs, renewals, business reviews, cross-sell and upsell initiatives, and strategic supply chain consultations. Collaborate with Operations, Pricing, Procurement, Product, and Sales to solve client challenges, meet revenue and retention targets, and mentor junior Account Executives.

Drive Control Tower pipeline, award conversion, and revenue growth across Flexport’s Central region. Partner with Account Executives on consultative sales, solution design, customer presentations, technology demonstrations, ROI business cases, pricing, and margin protection. Translate contracts into operational SOPs and ensure awarded shipping volume converts into customer attainment. The role requires supply chain expertise, quota-carrying sales experience, and travel of up to 25% across the Midwest and South.

Own complex, multimodal partner accounts for Flexport.org, serving nonprofits, NGOs, and mission-driven organizations. Lead RFPs, renewals, business reviews, account expansion, and retention while advising partners on global trade and humanitarian supply chains. Collaborate cross-functionally with operations, pricing, legal, and trade-lane teams; identify growth opportunities; mentor teammates; and improve processes using AI-enabled tools.

Works in Flexport’s Office of the CEO to solve high-priority business problems across freight modes and regions. Responsibilities include building financial analyses and models, researching ambiguous issues, developing executive recommendations, visiting operational sites, managing business cadences, coordinating stakeholders, and transitioning into operating leadership roles. The position requires strong analytical judgment, concise communication, curiosity about global freight, compliance awareness, and willingness to work on-site.

Execute ocean and air freight shipments from booking through final delivery, coordinate with transportation and warehousing partners, maintain shipment and client data accuracy, track schedules, resolve exceptions, follow SOPs and compliance requirements, and use performance metrics to improve operations and meet KPIs and SLAs.

Manage end-to-end global freight shipments across ocean and air imports and exports. Coordinate logistics operations with carriers, customs, warehouses, trucking, and other partners; resolve shipment exceptions; meet KPIs and SLAs; support client communications; quote and invoice shipments; and contribute to operational reviews, process standardization, and compliance.

An 18-month rotational program across gateway operations, customs, and sales/account management. Participants manage live shipment and client work while developing global trade expertise, AI and low-code automation skills, SQL proficiency, reporting capabilities, and Lean process improvement experience. The program includes certifications, mentorship, performance evaluations, and a capstone project solving a real business problem. Graduates primarily move into account management, with potential paths into automation engineering, consulting, sales engineering, operations, sales, or customs.

Drive new business and expand existing accounts for Flexport’s LCL and buyers consolidation services across North America. Responsibilities include prospecting, pricing, bid management, full-cycle sales, client relationship growth, sales collateral, pipeline reporting, and process improvement. The role partners closely with APAC product and operations teams to improve service quality, pricing, and scalable processes while identifying cross-sell opportunities.

Lead and develop Flexport’s mid-market sales team in Chicago. Responsibilities include hiring, coaching, setting quotas, monitoring performance metrics, improving consultative sales processes, driving revenue growth, and executing go-to-market strategies. The role partners with senior leadership and offers a 50/50 base salary and uncapped bonus compensation model.

Own the vision, roadmap, and delivery of Flexport’s global logistics visibility products. Define tracking and mapping features for physical goods, solve complex operational problems through data and structured logic, establish metrics frameworks, and measure product outcomes. Partner with engineering, design, commercial, planning, and operations teams across global locations to translate logistics workflows into intuitive user-facing and operator-facing systems.

Own the Commerce product area at Flexport, defining 12–18-month roadmaps and delivering features for quoting, billing, invoicing, payments, and logistics workflows. Build intelligent AI agents, improve automation and profitability, partner with engineering, design, sales, and operations teams, and use SQL, analytics frameworks, and quantitative insights to prioritize initiatives and measure outcomes. Collaborate globally with teams in the US and China to create intuitive products for logistics operators and clients.