Description
Toyota of Hemet is seeking a driven, professional, and customer-focused Sales Associate to join our team. This role is designed for individuals who are comfortable prospecting daily, communicating at a high level across multiple platforms, and following a structured sales process from initial contact through delivery and follow-up.
Success in this role requires consistent outbound activity, strong digital communication skills, and the ability to build value and urgency with customers.
Essential Duties and Responsibilities
- Greet and engage customers promptly and professionally
- Conduct thorough needs analysis to determine vehicle preferences and budget
- Present and demonstrate Toyota vehicles, including test drives
- Perform active trade appraisal process with management
- Execute dealership “Road to the Sale” process
- Clearly present pricing, protection products, and payment options
- Maintain expert-level knowledge of current Toyota models, trims, and incentives
- Conduct consistent daily outbound prospecting activities (phone, email, text, CRM campaigns)
- Make and document up to 100 outbound prospecting attempts per day
- Follow up on internet leads within dealership response time standards
- Maintain accurate, detailed CRM notes on all customer interactions
- Meet or exceed monthly unit, gross, and activity goals
- Deliver sold vehicles and complete a full delivery orientation
- Maintain strong CSI performance
Requirements
- Prior sales experience (automotive, retail, call center, B2B, or commission-based environment)
- Strong written and verbal communication skills
- High proficiency with email, text messaging, and phone-based sales communication
- Comfortable making high-volume outbound prospecting attempts (up to 100 per day)
- Self-motivated with strong time management skills
- Ability to work evenings, weekends, and scheduled retail hours
- Valid California driver’s license with insurable driving record
- California Automotive Sales license
- Automotive sales experience
- CRM experience (DealerSocket, VinSolutions, CDK, etc.)
- Bilingual (Spanish)
- Knowledge of Toyota product line
Skills Required
- Prior sales experience (automotive, retail, call center, B2B, or commission-based environment)
- Strong written and verbal communication skills
- High proficiency with email, text messaging, and phone-based sales communication
- Comfortable making high-volume outbound prospecting attempts (up to 100 per day)
- Self-motivated with strong time management skills
- Ability to work evenings, weekends, and scheduled retail hours
- Valid California driver's license with insurable driving record
- California Automotive Sales license
What We Do
Toyota of Hemet is a premier, family-owned, and locally operated Toyota dealership that sells new and used vehicles and provides automotive services to the Hemet, CA area and surrounding communities.
