You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering secure, high-quality identity experiences that resonate with clients.
As a Product Manager in Identity & Access Management within the Commercial & Investment Bank at JPMorganChase, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle for the platform that governs how clients authenticate, access, and manage their digital identities across the firm. As a core leader, you are responsible for acting as the voice of the customer and developing profitable, secure products that provide customer value. Utilizing your deep domain expertise in authentication and authorization standards, you guide the successful launch of products, gather crucial feedback from stakeholders and client-facing teams, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, security, and regulatory compliance, you collaborate closely with cross-functional engineering, security, risk, and business teams to deliver high-quality identity and access management capabilities that exceed customer expectations — while reducing attack surface and strengthening the firm's overall security posture.
Job responsibilities
- Develops product strategy and product vision for identity and access management capabilities — including identity, session management, authentication, and authorization — that delivers value to customers and strengthens the firm's security posture
- Manages discovery efforts and market research to uncover customer and stakeholder needs, integrating industry best practices and emerging authentication patterns (e.g., passkeys, risk-based step-up, passwordless) into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition, partnering with engineering teams through sprint and scrum ceremonies
- Builds the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, reliability, and regulatory compliance
- Leads platform services strategy, ensuring identity and access management capabilities are built for scale, resiliency, and consumption by multiple lines of business as shared services
- Drives transformation and migration initiatives, leading cross-functional teams through planning, sequencing, and execution of moves from legacy identity systems to the strategic target-state platform
- Presents roadmaps, product strategy, and migration plans to senior stakeholders and partner teams, building alignment and securing buy-in across a matrixed organization
- Partners with security, risk, and compliance teams to ensure product designs meet regulatory and industry standards (e.g., NIST 800-63, FFIEC, PSD2) and reduce organizational attack surface
Required qualifications, capabilities, and skills
- Formal training or certification on product engineering concepts and 5+ years applied experience
- Working knowledge of authentication and authorization standards and protocols (e.g., OAuth2, OIDC, SAML, FIDO2/WebAuthn, multi-factor authentication and step-up models)
- Familiarity with identity and access management industry best practices and regulatory and compliance requirements relevant to authentication, access management, and client identity
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience managing scrum and agile ceremonies and partnering directly with engineering teams to translate roadmap priorities into delivery
- Demonstrated experience presenting to and influencing senior stakeholders, with strong written and verbal communication skills
- Track record of leading large-scale transformation or migration initiatives, including planning, stakeholder coordination, and execution
Preferred qualifications, capabilities, and skills
- Prior experience working in a highly matrixed, complex organization
- Experience with platform and shared-services product models supporting multiple internal consumers or lines of business
- Background in financial services, banking, or other regulated industries with client-facing identity requirements
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in product engineering concepts and 5+ years of applied experience
- Working knowledge of authentication and authorization standards and protocols, including OAuth2, OIDC, SAML, FIDO2/WebAuthn, and multi-factor authentication
- Familiarity with identity and access management best practices and relevant regulatory and compliance requirements
- Advanced knowledge of product development lifecycle, product design, and data analytics
- Experience leading product lifecycle activities, including discovery, ideation, strategic development, requirements definition, and value management
- Experience managing Scrum and Agile ceremonies and partnering with engineering teams
- Experience presenting to and influencing senior stakeholders, with strong written and verbal communication skills
- Track record leading large-scale transformation or migration initiatives
- Experience working in a highly matrixed, complex organization
- Experience with platform and shared-services product models supporting multiple internal consumers or lines of business
- Background in financial services, banking, or another regulated industry with client-facing identity requirements
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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