TMC Operator

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Chesterfield, Derbyshire, England
In-Office
Information Technology • Consulting
The Role

Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future.

Overview

Kapsch TrafficCom currently has an outstanding opportunity for passionate and professional individuals looking to begin an exciting career in Intelligent Transportation Systems (ITS).

We currently have a full-time (40 hrs/week) opening for a Traffic Management Center (TMC) Operator at the Gateway Guide Traffic Management Center.

Gateway Guide is located at 14301 S. Outer Forty Rd., Chesterfield, MO 63017

The work involves operating a variety of Intelligent Transportation System (ITS) devices and information systems on a multi-monitor computer workstation to monitor roadways for ongoing traffic incidents along with dispatching and coordinating with First Responders, disseminating traveler information, database entry and Customer Service.

The Gateway Guide TMC operates 24/7/365, which includes some weekend and holiday shifts. The current opening is for the PM Shift (2:00 PM – 10:30 PM) and the weekly schedule will be either Tuesday - Saturday or Sunday - Thursday. 

Starting pay is $19 hr.

Qualifications

The ideal candidate will have the ability to learn and perform the following duties though no prior TMC / ITS work experience is required:

  • Candidate must have in-depth experience with Windows PCs and proficient in the use of a multi-monitor computer workstation with the ability to quickly enter and manage a real-time data entry database
  • In-depth knowledge of St. Louis geography and roadway network
  • Skills in interpersonal relationships and ability to work well within a diverse group
  • Ability to coordinate real time activities and priorities
  • Ability to assess traffic status, special events, scheduled events, active events, and incident fault status by utilizing CCTV (Closed Circuit Television) cameras, Service Patrol reports, State Police reports, internal systems, etc.
  • Assists with the data collection for various reports, travel speed and travel time reports, incident reports, field equipment failures, and any other reports that are provided by the Traffic Operations Center
  • Ability to take calls, dispatch on a radio or telephone and otherwise communicate in a clear and concise manner
  • Candidate must be able to pass a stringent background check

Education

High School or GED diploma is required, and a college degree is preferred or relatable job experience.

Benefits:

Full benefits package including paid time off, 401(k) and a no-cost medical insurance option for employee and eligible dependents.

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The Company
Vienna
1,673 Employees

What We Do

The Kapsch Group operates around the globe and continuously invests in research and development to bring new technologies and solutions to market. A culture of innovation, pioneering spirit, and a strong customer focus make the company one of the most successful technology corporations in Austria.

How do we accomplish that? With a strong, innovative team. All employees, managers, board members and proprietors within the Kapsch Group work together on challenging the limits of what's possible. As a team, we live and embody the core values of the Kapsch Group every single day

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