Account Manager

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.  
  
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.  
  
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.   

Job Description:
 

Responsibilities:

• Aggressively build high quality / sustainable pipeline within your assigned vertical or verticals.
• Land 3 - 5 new logos per year and build the base to expand the team
• Establish relationships with key business stakeholders, align budgets and timelines to effectively move deals through the pipeline
• Build strong business cases for clients to fully communicate the problems and opportunities internally and externally
• Execute a value based selling process focused on industry problems and implications
• Exhibit an in-depth knowledge of customer and prospect base including requirements and trends
• Collaborate with field sales on strategic accounts for large deals as required to accelerate early stage pipeline and develop close plans
• Drive and deliver effective demonstrations and proposals
• Track and manage all pipeline, opportunity and account activities
• Develop a winning sales strategy to consistently meet and exceed revenue targets within the assigned vertical / verticals

Experience and Qualifications:

• 7+ years of sales experience at the Enterprise level  
• Extensive experience selling enterprise SaaS/Cloud based solutions to C-levels with enterprise accounts
• Contact center enterprise sales experience
• Proven success with transformational selling and strategy 
• Proven ability in managing complex sales cycles from start to finish with a track record of successful revenue attainment 
• Maintain accurate and timely customer, pipeline, and forecast data 
• Bachelor's degree in business or other related field, or equivalent 
• Ability to work with people at all levels inside and outside the company 
• Strong negotiation and persuasion skill-set 
• A rolodex of economic buyers and influencers at multiple organizations in North America, developed through a trusted advisor relationship.
• Strong technical understanding of sales tools like Microsoft Office and leading sales platforms like SFDC, Clari, Outreach etc.
• Experience in communicating value to customers at the highest levels
• BA/BS or equivalent experience, MBA preferred

Location preference:

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
 
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.