T&L Operational Expert

Job Description Summary

Operationally support T&L activities across defined scope within TO, to ensure compliance and enhance access to learning for associates.

Job Description

Major Accountabilities

• Compliantly manage the in-scope training matrix
• Define system set-up and co-ordinate appropriate learning management system maintenance for all in-scope training requirements (courses, curricula, assignments etc) with the LMS administrators.
• Manage all in-scope reporting requirements.
• Communicate appropriately on availability of learning content, to support the curiosity and growth of NTOassociates
• Manage local learning events for the NTO Operations Hubs; support local learning events on in-scope sites

Key Performance Indicators 

•Implementation of all training events within the NTO Operations Hub efficiently and effectively.

•Compliant management of the training matrix

Specific Professional Competencies

Soft Skills:

• Ability to work with a cross-functional, cross-cultural team within a matrix organization
• Strong customer service orientation

Professional:

• Demonstrated experience of working with IT tools; experience with learning management systems advantageous
• Knowledge of GxP requirements (esp. training and documentation)

Leadership:

• Demonstrates strong self-awareness and continually seeks feedback to support own development.

Skills Desired

Learning Design, Prompt Engineering