Main Duties
Investigate and analyze logs and security-related events via Sophos tooling
Handle escalations from Tier I Threat Analysts - guide / advise on investigation handling
Onboard and train new Threat Analysts
Create cases, track and follow up with clients through threat neutralization
Communicate and document findings to various customer audiences including technical and executive teams
Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments
Acknowledge and satisfy inbound customer requests and interact with customers through various mediums (Email, Phone, Ticket)
Collaborate and assist with core security and threat response teams
Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities
Conduct threat hunting to identify potential threats throughout the MDR customer base
Participate in Security Operations process improvement and creation
Obtain metrics for reporting on threat trends, intelligence analysis and situational awareness
Skills & Experience
Professional working proficiency in both German and English are required
Willingness to work outside of standard business days including weekends and holidays – our MDR service is 24x7x365 (Hours are standard business hours)
2+ years of experience working in a SOC environment or computer security team in an IT environment
Endpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experience
Experience with threat hunting
Experience administering and supporting Windows OS (workstations and server) and one of the following: Apple or Linux-based operating systems (RedHat, Debian, Ubuntu, OS X)
Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
Fundamental understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc.
Strong understanding of Windows event log analysis
Working knowledge of incident response procedures
Passion for all things related to information technology and cybersecurity
Natural curiosity and ability to learn new skills quickly
Excellent troubleshooting and analytical skills, with proven ability to think outside the box
Customer service-oriented with strong written and verbal communication skills
Must thrive within a team environment as well as on an individual basis
Innovative mindset and driven to contribute to a team providing a best-in-class cybersecurity service
Bachelors in Information Technology, Computer Science or a related field; or relevant commensurate work experience
Knowledge of MITRE ATT&CK framework
Experience with SQL query construction
Experience with OSQuery Programming and scripting skills - proficient knowledge of PowerShell
Experience with enterprise information security data management - SIEM
Advanced Cyber Security certifications
Essential
Desirable
Skills Required
- 2+ years of experience working in a SOC environment or computer security team in an IT environment
- Professional working proficiency in both German and English
- Endpoint and network security experience
- Experience with threat hunting
- Experience administering and supporting Windows OS and one of the following: Apple or Linux-based operating systems
- Strong understanding of Windows event log analysis
- Bachelor's in Information Technology, Computer Science or related field
Sophos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sophos and has not been reviewed or approved by Sophos.
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Leave & Time Off Breadth — Time away is positioned as broad, with company-wide wellness days plus dedicated learning days and paid volunteer time.
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Parental & Family Support — Family-related leave appears more comprehensive than baseline offerings, including paid parental leave, caregiver leave, and extended bereavement leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through always-available assistance resources and a Calm subscription, suggesting a lifestyle-oriented benefits approach.
Sophos Insights
What We Do
Cybersecurity Evolved. As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.







