Head of Operational Resilience And Third Party Risk Management

Job Description:

Head of Operational Resilience and Third Party Risk Management

Hybrid working with up to 3 days per week working from home

Angel Court, London

Permanent

Attractive salary dependent upon experience

Fantastic benefits including 25% management bonus scheme, car allowance, healthcare and generous pension

Full time 35 hours per week

Working in our Group function you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care not just in the UK but around the globe. 

No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day, by helping shape the strategic direction of our business around the world.

We make health happen:

Reporting to the Group Director of Operational Resilience, this is a stretching and varied role providing leadership, subject matter expertise, delivery and guidance to implement the Operational Resilience Frameworks and help develop the Third Party Risk management Capabilities.

This is an exciting role, shaping the capabilities for the Group and acting as the subject matter expert across both insurance and health. This is a new role and you’ll have the opportunity to shape it in a growing global organisation.

How you’ll help us make health happen:

• Champion the operational resilience agenda across the enterprise, supporting the delivery of the Group Operational Resilience Framework acting as SME

• Help develop the third party risk management capabilities across the lifecycle, working as an SME supporting the Procurement Function.

• Ensure there is appropriate governance,, framework works, controls, tooling and guidance to support the organisation in managing its third party risk that does not compromise operational resilience

• Working alongside senior stakeholders developing best practice

• Compile Third party risks management metrics and data to inform Bupa’s third party resilience position and executive board level reporting and ensure timely, accurate and effective third party risk management reporting to Executive Committees, Boards and Regulators.

• Supporting the Group Director of Operational Resilience in executing against the strategic direction across the enterprise for operational resilience

• Playing an active and supportive role in Bupa’s Operational Resilience community to further the strategic goals.

• Acting with integrity and being a credible and trusted partner, developing strong relationships with senior stakeholders and teams.

Key Skills / Qualifications needed for this role:

• Education to bachelor’s degree Level or higher

• Depth of experience in working in large corporate / complex business, in Operational Resilience and third party risk management

• A problem-solving mindset, experienced not only at risk identification but working with the market units to influence and find solutions that improve risk management

• Strong understanding of Global Third party risk management regulatory requirements, with the ability to translate complex, technical reg developments in a way that resonates and engages business stakeholders.

• Excellent stakeholder management skills and experience at running cross functional, cross business projects.

• Strong data-driven approach analytical and problem-solving skills gained within a financial, regulatory or risk environment.

• Experience and expertise across the full range of operational resilience risk management, with a focus on assessing the operational resilience roadmap, important business services, impact tolerances and service mapping, oversight of scenario testing, KRIs and risk appetite.

• Strong Communication skills with high attention to detail

• Strong sense of ownership and delivery, aligned with Bupa’s values.

• Ability to act with good judgement and discretion.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format please email: [email protected]

Time Type:

Full time

Job Area:

Locations:

Angel Court, London