Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.
Who is Harrow?
Harrow (Nasdaq: HROW) is a leading U.S. ophthalmic-focused pharmaceutical company. The Company was founded and continues operating based on the highest corporate values. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to and affordability of our medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need.
At Harrow, we foster our individual and collective entrepreneurial and creative spirits. We focus on pursuing opportunities for drug candidates in underserved markets. We are data-driven and use our access to real-world clinical experience to lower the investment risks of our work. We concentrate on the commercial appeal of high-value assets, and our objective is to seek to make paradigm-shifting medicines available to patients as soon as possible. Our approach to finding high-value opportunities and balancing risk with real-world experience can deliver exceptional value for all our stakeholders.
Harrow's ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:
- IHEEZO:
- A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and TOBRADEX® ST;
- TRIESENCE®:
- A Specialty Anterior Segment product line, which includes various high-need and utility products such as ILEVRO®, NEVANAC®, and VERKAZIA®;
- ImprimisRx is the nation's leading ophthalmology-focused compound pharmacy, including an FDA-registered and FDA-inspected 503B outsourcing facility and a 50-state mail-order pharmacy. The division of Harrow serves as an innovation hub and plays a vital role in Harrow's mission to help patients maintain their gift of sight.
Job Summary
The Therapeutic Sales Representative is responsible for building relationships and managing accounts for their assigned customers within their geographic territory, which includes placing proactive outbound calls, emails, and virtual meetings to established customers and potential prospects. This is an Inside Sales position based in Nashville, TN that will cover an assigned geography to attract, grow, and maintain our customer base. The Therapeutic Sales Representative will promote targeted programs to develop new business as well as expand and retain existing business resulting in increased profitable revenues. The person in this role will have a proven track record of success selling to multiple levels of contacts in the Physician's Office, Ambulatory Surgery Center, and Hospital environments, and/or previous Inside Sales experience.
Responsibilities
- Work closely with the field sales team, new and existing customers
- Initiate proactive outbound calls to new and established customers to grow sales revenue
- Work in an assigned geographic territory, as necessary
- Develop and establish relationships with key physicians within the ophthalmic market
- Utilize multiple forms of communication with new prospects and existing customers including email, phone, virtual meetings, and in-person visits on occasion
- Conduct research and planning to set goals for the prospects and to anticipate customer needs
- Identify new prospects and educate them on assigned ophthalmic products
- Work to progress and convert open opportunities within their assigned customer territory base
- Generate and analyze reports to identify established customer trends
- Set up and conduct virtual meetings with prospects and existing customer base to convert new business
- Utilize resources to enhance productivity and provide optimal customer satisfaction.
- Participate in providing detailed and accurate sales forecasting
- Actively participate as a key member of the Commercial team to drive success
- Enter and maintain the integrity of data in the company's CRM
- Proficient in Excel, computer navigation, data management, and system reporting. TEAMs experience preferred
Requirements
- 2-5 years of Pharmaceutical or Inside Sales experience, Medical sales preferred
- Experience with the execution of targeted business plans around priorities and goals.
- Team player with a positive, can-do attitude.
- Strong written, verbal, and presentation communication skills.
- Ability to work under pressure, meet deadlines, and exercise sound business judgment with critical thinking skills and high ethical standards.
- Ability to manage multiple projects simultaneously, adjusting priorities as needed.
- Proficient in the use of CRMs and Microsoft Office software products.
- Ability to travel up to 5% of the time, including overnight stays.
- Bachelor's Degree
Travel
Only as necessary. 95% of this position is remote covering an assigned sales territory, virtually with very little, if any, travel.
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What We Do
Harrow (NASDAQ: HROW) is a growing leader in the ophthalmic healthcare market.
Our mission as a growing leader in the ophthalmic healthcare market is driven by two core values: (1) unyielding dedication to innovation and (2) a mission of providing affordable and accessible medications. We pride ourselves on closely listening to the needs of providers and their patients, so we can do everything in our power to address them with high-quality products and services.
Our worthwhile mission is producing amazing financial results, and because we’ve produced a 72% compound annual growth rate for our first eight years in business, we are one of the fastest-growing ophthalmic pharmaceutical companies in the United States.
