Jobs at Harrow

The Business Engagement Manager oversees customer relationships in Ophthalmology and Retina, focusing on managing GPO contracts, achieving portfolio performance, and conducting business reviews, while fostering executive-level connections.

Territory-based pharmaceutical Key Account Manager responsible for launching and growing ophthalmic specialty products through physician and payer channels. Achieve sales targets, develop customer relationships, execute territory business plans, manage CRM reporting, and travel extensively (~80%) to call on ophthalmologists, optometrists, and staff while ensuring compliance and collaborative internal partnership.

Launch and grow specialty ophthalmic products within a defined territory by driving demand through payer channels and clinician relationships. Meet sales targets, deploy reimbursement solutions, record activity in CRM, collaborate cross-functionally, and travel extensively (about 80%) to call on ophthalmologists, optometrists, and primary care providers.

Launch and grow specialty ophthalmic products in a defined territory by driving demand through payer channels and direct engagement with ophthalmologists, optometrists, and staff. Manage territory business plans, meet sales targets, maintain CRM records, collaborate cross-functionally, and travel extensively (about 80%). Ensure compliant, value-based communication and reimbursement support while managing expenses and reporting.

Launch and grow market share for ophthalmic specialty products by driving demand through commercial payer channels. Call on ophthalmologists, optometrists, and select PCPs; achieve sales targets; develop territory business plans; manage CRM activity, reimbursement solutions, and customer relationships. Travel ~80% within assigned territory; collaborate with internal teams and comply with industry regulations.

Drive launch and growth of ophthalmic specialty products by meeting sales targets, building physician and staff relationships, deploying reimbursement solutions, recording activity in CRM, and traveling ~80% within a defined territory.

Lead day-to-day Quality Assurance and Quality Control operations for a 503B compounding facility to ensure cGMP compliance, inspection readiness, batch release, investigations, CAPA, data integrity, and quality metrics. Manage QA/QC teams, partner with manufacturing and supply chain, lead regulatory inspections, and drive continuous improvement.

Lead design and management of specialty pharmacy, HUB, regional pharmacy, prior authorization, and copay programs to ensure patient access and optimize brand performance across Harrow's ophthalmology portfolio. Collaborate cross-functionally, manage vendors, set KPIs, ensure compliance, and drive communications and operational improvements.

Lead enterprise market access strategy for Harrow’s ophthalmology portfolio and pipeline. Build and manage market access, pricing, contracting, trade/distribution, specialty pharmacy, and reimbursement functions. Influence corporate strategy and pipeline decisions, negotiate payer contracts, develop pricing and value strategies, oversee specialty pharmacy and distribution channels, and build a high-performing team to support launches and long-term commercial success.

Lead bi-weekly and off-cycle payroll processing for multi-state employees, ensure tax and regulatory compliance, manage agency communications, process garnishments, reconcile payroll to the general ledger, prepare journal entries and reports, respond to employee inquiries, and partner with HR/Accounting to improve payroll processes.

Manage and grow retina ophthalmic sales within a defined territory, meeting revenue targets through relationship-building with ophthalmologists, optometrists, surgery centers, and staff. Maintain product expertise, use Salesforce and MS Office for forecasting and reporting, submit timely expense reports, collaborate cross-functionally, and travel ~75–80% for field activity and overnight stays.

Ensure production compliance with FDA GMP by reviewing SOPs, identifying gaps, implementing CAPA/change control, performing risk and trend analysis, coaching investigators, serving as production SME during audits and improvements, training staff, compiling compliance status reports, and gathering data on the production floor.

The Vice President of Marketing will lead the marketing strategy and commercialization for Harrow's ophthalmic product portfolio, driving brand performance and market expansion. Responsibilities include strategic leadership, commercial execution, and team building to accelerate revenue growth.

The Key Account Manager is responsible for expanding sales and maintaining business with ophthalmologists and surgery centers, achieving sales goals, and building strong customer relationships in the retina sector.

The Quality Assurance Complaints Specialist ensures compliance with manufacturing standards, handles customer complaints, initiates investigations and corrective actions, and maintains documentation.