Jobs at Harrow

Sell Harrow's ophthalmic compounding and branded eye-drop portfolio to physician offices, ASCs, hospitals and pharmacies. Grow existing accounts, close new business, forecast sales, collaborate with cross-functional teams, manage CRM, and meet financial and performance targets. Travel up to 50%.

Field-based Key Account Manager responsible for growing retina and ophthalmic product sales within a defined territory. Duties include meeting sales targets, developing physician and staff relationships, executing business plans, forecasting, CRM management (Salesforce), heavy travel (~75-80%), and cross-functional collaboration to support customer needs and product adoption.

Lead design and management of specialty pharmacy, HUB, regional pharmacy, prior authorization, and copay programs to ensure patient access and optimize brand performance across Harrow's ophthalmology portfolio. Collaborate cross-functionally, manage vendors, set KPIs, ensure compliance, and drive communications and operational improvements.

Perform QC microbiological testing and data review, manage stability studies and sample inventory, support environmental monitoring, investigations (OOS/OOT), CAPAs, and regulatory compliance under GMP/ICH/FDA standards.

Lead enterprise market access strategy for Harrow’s ophthalmology portfolio and pipeline. Build and manage market access, pricing, contracting, trade/distribution, specialty pharmacy, and reimbursement functions. Influence corporate strategy and pipeline decisions, negotiate payer contracts, develop pricing and value strategies, oversee specialty pharmacy and distribution channels, and build a high-performing team to support launches and long-term commercial success.

Manage marketing platforms and the promotional review cycle (PRC) across branded and compounded portfolios. Coordinate, review, and QC promotional materials in Veeva, lead review meetings, ensure regulatory submissions (2253), maintain audit-ready documentation and trademark logs, improve processes/SOPs, train stakeholders, and manage NDCs/labels for compounded products.

Senior Systems Analyst responsible for analyzing and improving systems, designing AI-driven and automated solutions, implementing software, databases and integrations, overseeing testing and documentation, managing cross-functional projects, and providing advanced user training and technical guidance across the organization.

Lead and perform microbiological testing, method qualification/validation, environmental monitoring, and investigations for sterile pharmaceutical manufacturing. Serve as microbiology SME, support regulatory inspections, author and review QC documentation, mentor staff, and drive continuous improvement while ensuring cGMP and USP compliance.

Manage ophthalmology/retina accounts across CA, NV, and HI: secure MBOs, manage GPO contracts, conduct quarterly business reviews, drive customer retention and portfolio share, cultivate executive relationships, collaborate cross-functionally, use CRM, and travel up to 50%.

The Quality Assurance Complaints Specialist ensures compliance with manufacturing standards, handles customer complaints, initiates investigations and corrective actions, and maintains documentation.

Manage business for ophthalmology/retina accounts across an assigned territory, secure MBOs, manage GPO contracts, run quarterly business reviews, drive retention and portfolio performance, build executive relationships, collaborate with commercial teams, and travel up to 50%.

The Business Engagement Manager oversees customer relationships in Ophthalmology and Retina, focusing on managing GPO contracts, achieving portfolio performance, and conducting business reviews, while fostering executive-level connections.

Lead pricing and contract lifecycle for ImprimisRx compounded products, including contract loading, validation, renewals, pricing analysis, dashboards, dispute resolution, system configuration, compliance with compounding regulations, audit support, and cross-functional collaboration with Sales, Finance, and Legal.

Lead day-to-day Quality Assurance and Quality Control operations for a 503B compounding facility to ensure cGMP compliance, inspection readiness, batch release, investigations, CAPA, data integrity, and quality metrics. Manage QA/QC teams, partner with manufacturing and supply chain, lead regulatory inspections, and drive continuous improvement.