The Role
Customer Success Lead responsible for post sales activities with Japanese companies in Thailand. Lead customer success activities, onboarding, account management, customer engagement, product knowledge, renewals, upselling, reporting, and general project management. Requires strong communication skills, data-driven mindset, proficiency in customer success tools, and professional Japanese skill (N1-N2 level).
Summary Generated by Built In
Top Skills
Japanese
The Company
What We Do
CADDi is a global supply chain company on a mission to "unleash the potential of manufacturing". The company strives to transform the manufacturing industry through its primary offering "CADDi Manufacturing", a one-stop service for procurement and manufacturing that utilizes original technologies to optimize quality, cost, and delivery within its supply chain infrastructure. In mid-2022, CADDi launched "CADDi Drawer," a cloud-based data utilization system to further digital transformation in the manufacturing industry.