Location:
Albany, NY - Fuller Rd - TGCM - NY CreatesAir Liquide Electronics innovative electronic materials respond to increasingly challenging customer demands for improved mobility, connectivity, computing power and energy consumption. We offer ultra pure carrier gases, a wide range of specialty gases and advanced precursor molecules, enabling equipment for safe distribution, purification and on-line purity control. On site, manufacturers rely on our expertise in providing full management of these gases, advanced molecules and equipment and in helping to continuously improve production processes.
How will you CONTRIBUTE and GROW?We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.At Air Liquide, we RESPECT, HONOR and VALUE diversity.Air Liquide is Hiring for a TGCM CSR II in Albany, NY!We are looking for you !Pay: $30.00 - $32.00 per hour
Comprehensive Family Benefits: Air Liquide offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.
Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
Early Access: Your benefits start day 1.
Responsibilities
Inventory control of chemicals and gas cylinders
Schedule production for manufacturing operation by releasing jobs
Interface with customers to resolve issues including those with forecasts, special order, and non-delivered orders
Ensure that all stock-out situations are resolved in a timely manner
Interface with supplier to ensure that deliveries are on time, correct inventory levels are maintained, and non-conforming material is returned in a timely manner
Provide feedback to customers and management when actual usage varies significantly from forecast and it is impacting inventory levels
Maintain a list of all supplier contacts including account Reps. Order entry clerks,
accounts receivable clerks, etc.
Elevate all critical inventory shortage situations to all parties affected and the appropriate levels of management
Required Qualifications
HS Diploma or equivalent
3+ years of customer service/Oracle experience
Ability to identify and analyze situations when customer forecast does not equal actual usage
Ability to utilize Min/Mix system to accurately forecast
Familiar with Oracle Applications, or experience with another computerized system for purchasing, and inventory
Ability to effectively utilize MS Word and Excel
Ability to Work in a Team Environment
Ability to communicate and coordinate issues
Light work
Preferred Qualifications
Experience in the semiconductor industry
Experience in the industrial gas industry
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Skills Required
- High school diploma or equivalent
- 3+ years of customer service and Oracle experience
- Ability to identify and analyze differences between customer forecasts and actual usage
- Ability to use the Min/Mix system for accurate forecasting
- Familiarity with Oracle Applications or another computerized purchasing and inventory system
- Proficiency with Microsoft Word and Excel
- Ability to work in a team environment
- Ability to communicate and coordinate issues effectively
- Ability to perform light work
- Semiconductor industry experience
- Industrial gas industry experience
Air Liquide Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Air Liquide and has not been reviewed or approved by Air Liquide.
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Healthcare Strength — Health insurance and life coverage are broadly provided under a global common care baseline that includes inpatient and outpatient healthcare. Dental and vision coverage are present in many locations, and short-term disability provisions have been enhanced.
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Parental & Family Support — Policies provide at least 14 weeks of fully paid maternity leave globally and paid parental leave for non-birthing parents in the U.S. Childcare benefits are available in some countries as part of the package.
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Strong & Reliable Incentives — Annual incentive bonuses, performance bonuses for exceeding goals, and profit-sharing are integrated into the total rewards structure. Feedback suggests additional earning avenues like overtime can further augment pay in eligible roles.
Air Liquide Insights
What We Do
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.
