TCN is seeking a detail-oriented and organized Full-Time Texting Registration Coordinator to help manage our customer text-enrollment system. This role offers flexible work options, allowing you to work either fully remote or from one of our office locations. You will assist in onboarding new users, validating applicant data, and troubleshooting registration bottlenecks via texting communication platforms.
Core responsibilities
- Process high-volume text registrations
- Verify data accuracy and compliance
- Troubleshoot registration errors
- Maintain database records
- Collaborate with support teams
Required qualifications
- 1-2 years in data entry, customer support, or registration coordination.
- Familiarity with telecom software, CRMs and customer service platforms.
- Exceptional written and verbal skills with an emphasis on text clarity and brevity.
- Proven ability to work productively in a self-directed remote setup.
- High attention to detail and strong organizational habits, looking for a long-term career change.
About TCN
TCN is a fast-growing technology company and provides all its services through a cloud-based SaaS model. TCN's technology stack and culture are positive and forward-thinking. When you join TCN, you are joining a dedicated team of professionals. Employees often describe our culture as friendly, collaborative, flexible, and fast-paced. To learn more, visit our website.
Benefits include
- Medical Insurance (HDHP with HSA)
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401k with employer match
- Competitive salary
- Paid time off
- Paid holidays (11 scheduled)
- Weekly lunches; free drinks and snacks
- Casual dress and flexible work environment
Skills Required
- 1-2 years of experience in data entry, customer support, or registration coordination
- Familiarity with telecom software, CRM systems, and customer service platforms
- Exceptional written and verbal communication skills, emphasizing text clarity and brevity
- Ability to work productively in a self-directed remote setup
- High attention to detail and strong organizational habits
What We Do
As a leader in the hosted call center technology industry since 1999, TCN, Inc. is recognized worldwide as the preeminent global provider of cloud-based virtual call center technologies. Our cutting-edge communication technology has rendered expensive hardware, subscription software, and crowded call centers obsolete. We believe that every call center should have the ability to scale, affordability. Stop paying for features you don't need. Learn more @ tcn.com
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