The Role
About sales-i UK Ltd., a SugarCRM Company
From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential.
Our diverse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work. We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day.
If you're looking to level up your career and help businesses grow better and faster, you’re in the right place. Learn more about SugarCRM careers and how you can be part of our journey.
As a Test Engineer in our Solihull office, you’ll part of a dynamic team of QA testers forming a vital part of our testing effort. Due to the nature of the role, it is essential that the Test Engineer has previous experience of working with browser, mobile, and QA automation tools.
**This role is hybrid, with the expectation of working in our Solihull, U.K. office 3 days per week.**
Key Result Areas
- Working closely with the Development Team to enhance processes on an ongoing basis and drive best practice within the Test team.
- Facilitating and unblock any issues within QA for the development teams, improve, innovate and lead QA and Testing methods within an agile environment.
- Working with the Management team to identify and drive improvements to the test processes and deliverables.
Responsibilities & duties:
- Working with your peers to implement and lead the QA and testing policy, strategy, and roadmap - which includes System Test, System Integration Test, User Acceptance Test and Quality Assurance for all our applications, platforms and integrations.
- Ensure the quality of our web, mobile and API software.
- Continue to increase automation coverage of our application, platform and integrations to reduce the volume of manual testing.
- Design, enhance and build out end to end and performance test automation.
- Identify new KPI’s to aid the improvement of quality.
- 3-4 years of previous experience
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.
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The Company
What We Do
SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer’s journey, without getting all the headaches and hassles that come with traditional CRMs.
For too long, companies have been stuck with high-maintenance CRMs that require too much manual entry to be useful or offer too little functionality to actually get the job done. It’s time to let the platform do the work. And that means three things: no blind spots, no busy work, and no roadblocks. Only SugarCRM brings this approach to achieving high-definition customer experience.
