PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Test Analyst to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. The successful candidate will demonstrate an ability to champion the customer experience, demonstrate skill in managing multiple functional area interests, and have a demonstrated skill set and passion for testing.
The Senior Test Analyst will have the following accountabilities:
- Identify testing efforts required based on design and requirement documents
- Write test cases for functional and regression testing
- Create test data to support test cases
- Effectively execute web application test cases to meet project deadlines
- Anticipate tasks to meet schedule deadlines and resolve issues to avoid delays
- Monitor individual test progress by constantly assessing assigned work against deadlines
- Work with project tools for test case execution and defect reporting
- Present testing status to team leads and managers
- Collaborate with client and partner counterparts and resolve comments and issues
- Support client User Acceptance Test efforts
- Assist clients in understanding scope
- Assist in test automation efforts
Required Skills:
- 4+ years of experience writing test cases for web applications
- 4+ years of experience executing web application test cases
- 4+ years of experience with best practices for web application testing
- 4+ years of experience writing SQL queries to create/identify test data and to validate results
- Strong interpersonal skills
- Excellent verbal and written communication skills
- Strong attention to detail
- Experience working in a large, complex client environment
- Proactive approach to drive deliverable completion
- Ability to interact with a diverse groups including managers and subject matter experts
- Experience with the Microsoft Office Suite
- Proficiency in tracking test efforts using an Application Development Lifecycle Management (ADLM) tool such as Jira, Azure DevOps, HP ALM, IBM Rational, SpiraTeam, etc.
Desired Skills:
- Bachelor's degree in an IT-related field
- Experience effectively working in a remote environment
- Previous government testing experience
- Experience with Tricentis Tosca or other test automation tools
Top Skills
What We Do
PTP is a consulting firm wholly focused on helping organizations deliver strategic customer experience solutions that drive revenue.
We provide strategy, implementation and support services across the most common Contact Center, CRM and Security technology platforms, and unlike most business consulting firms, we are fast, flexible, and performance-driven.
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