Territory Sales Manager - AR, IL, IN, KS, MO, OK, TN

Position: Territory Sales Manager

Reports to Title: Dir, Regional Sales

Department/Division: Government Services

Primary Work Location: Bloomington/Remote

Job Code/Classification: Exempt

Revision Date: February 2024

Position Overview

Grow and maintain sales for an assigned territory utilizing consultative sales techniques. The customer base is Department of Veteran Affairs (VA), Department of Defense, Indian Health and any other US government agencies buying off the VA contract for hearing aids and related products.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Develop a territory plan to grow and maintain sales
• Analyze sales reports to understand growth opportunities and threats to maintaining sales
• Build relationships with customers, then understand their needs and how ReSound can solve these needs
• Partner with inside sales and customer service to grow and maintain sales for a territory
• Educates customers on the company’s product lines and technologies
• Demonstrates product and provide fitting assistance, as needed
• Serve as instructor for group training sessions throughout the US
• Actively participates in all regularly scheduled conference calls and meetings
• Attend all training required by the company
• Maintain accurate customer records in shared database to enhance understanding of customer needs by the inside team
• Maintains timely expense, travel records and sales call reports
• Attends trade shows and industry functions as needed
• Frequent travel required – minimum 75% travel
• Special projects as needed

Competencies (Knowledge and Skills needed for this position.)

• Ability to write a sales territory plan and business correspondence. 
• Consultative sales techniques
• Relationship building
• Ability to train a customer on product and software individually or in small groups
• Ability to present to customers at national training events.
• Prioritize work and follow-through.
• Detail oriented
• Work without direct supervision
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations.
• Excellent computer skills and proficiency using PowerPoint, Word, Outlook, SFDC (CRM) and Excel 
• Strong leadership and analytical skills
• Strong interpersonal communication skills
• Able to resolve problems and complex issues at higher levels.
• Ability to effectively prioritize and balance diverse work schedule and demonstrates ability to be highly organized and manage time effectively.
• Proficient with oral and written communication and with conducting presentations.

Desired Qualifications

Required Education (if necessary):

• Bachelor’s degree required

Preferred Education (if necessary):

• AuD (Clinical Doctor of Audiology), Master’s or PhD in Audiology preferred

Experience (if necessary):

• VA experience preferred
• Clinic and hearing aid fittings preferred
• Outside sales experience preferred

Travel (if necessary): Up to 75% - by air, auto or train

Other Information

Direct reports: None

Indirect reports: None

Working Environment: Hybrid/ office and home

Physical Demands: Computer/Phone work sitting or standing at desk.

Position Type and Expected Hours of Work: Full Time- Monday to Friday

About Us

At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.
What We Offer
As a leading medical device manufacturer, we value our employees and offer competitive wages and benefits including:
- Generous Benefits including PTO and Paid Holidays
- 401k with Company match
- Paid Parental Leave & Transition Back to Work Benefits
- Company HSA Contributions
- Free Hearing Aids for Family Members

Equal Opportunity Employer

GN Hearing is an equal opportunity/affirmative action employer committed to cultural diversity in the workplace. GN Hearing openly supports and is fully committed to the recruitment, training and promotion of all individuals, without regard to race, color, creed, religion, national origin, ancestry, sexual orientation, disability, age, gender, maternity, marital status, status with regard to public assistance or any other classification protected by state, federal or local law or ordinance. Founded in 1869, GN group today operates in more than 90 countries across the world and has more than 6,000 employees. View The EEO is the Law poster and its supplement.
E-Verify

GN Hearing / ReSound participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here.

Disability Accommodation

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected]. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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