Territory Sales - Inside Sales Representative - Senior

We are looking for a talented Key Accounts Manager to lead the Sales Function for our Parts and Aftermarket Department in Gaborone, Botswana

In this role, you will make an impact in the following ways:

• Drive business growth by proactively identifying, researching, and converting new sales opportunities within your assigned territory and market segments.
• Execute targeted account strategies by developing and implementing structured account plans that maximise revenue from high-potential prospects.
• Build strong customer relationships that enable a deep understanding of client needs, business models, and decision-making processes.
• Position tailored Cummins solutions by aligning customer priorities with value-driven offerings and clearly articulating the competitive advantage.
• Achieve and exceed sales targets through disciplined pipeline management, effective forecasting, and consistent use of the Cummins Sales Process.
• Enhance customer satisfaction and retention by responding promptly to concerns and maintaining ongoing engagement to drive repeat business.
• Strengthen financial performance by supporting collections, managing receivables, and collaborating with stakeholders to resolve overdue accounts.
• Collaborate cross-functionally to balance customer expectations with inventory, service, and delivery capabilities while ensuring accurate CRM reporting and sales tracking.

Responsibilities

To be successful in this role you will need the following:

• Strong sales and relationship management skills to identify opportunities, build trust with customers, and consistently achieve or exceed targets.
• Effective communication and negotiation ability to engage both operational teams and key decision-makers, and clearly convey complex solutions.
• Deep understanding of the Botswana market and its key industries (mining, industrial, commercial) to position solutions strategically.
• Proficiency in CRM tools, forecasting, and pipeline management to maintain accurate data, track performance, and drive informed sales decisions.
• Structured account planning and strategic agility to set clear objectives, monitor progress, adapt to customer needs, and continuously optimise sales execution.

Qualifications

Education/ Experience

• Diploma or Degree in Business, Sales, Engineering, Marketing, or a related field.
• Relevant experience in sales, account management, or business development, preferably in an industrial, mining, automotive, or power solutions environment.
• This position may require licensing for compliance with export controls or sanctions regulations.

About UsCummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.