The Role
The Territory Manager is responsible for generating new sales, managing current customer accounts, and maximizing account profitability while maintaining administrative responsibilities associated with accounts management.
Summary Generated by Built In
Job Summary & Responsibilities Preferred Qualifications
An exciting opportunity has become available to join our team as a Territory Manager. The role is created for the purpose of generating new sales (market share and share of wallet), managing the relationship and performance of existing assigned accounts, and to manage and maximize the profitability of accounts.
Key Responsibilities:
* New Business - Solicit leads (including assigned leads) to generate new business/accounts within the territory and/or new categories within existing accounts. New business growth is expected to be a minimum of 30% of the TM's selling time and activities (excluding administrative time). The time factor will be adjusted with sales leadership for new (newer) territories.
* Managing Current Customer Base - Managing existing customer business is expected to be a maximum of 55% of the TM's selling time and activities.
* Full understanding of the current business relationship, including product category business, Vallen Safety Services (VSS) business, along with general service requirements.
o Full understanding of account penetration and detailed planning (including annual plans) to solicit enhanced share of wallet.
o Understanding of account profitability, with ongoing plans for profit maximization.
o Manufacturer relationship management, including deep knowledge of specific fit within the territory, key market strengths, and planning for joint supplier selling or leading manufacturer selling efforts on Vallen's behalf within the territory.
o Full management of the territory within Vallen's Customer Relationship Management (CRM) system, including customer planning, sales tracking, territory planning (including support teams), and full traceability of activity.
o Territory Manager to manage a maximum of fifty accounts per territory.
o Accounts must have a minimum current sales threshold of $25,000/year or represent the potential to achieve $25,000/year within 24 months.
* Administrative Requirement: Administrative and general functions and requirements are expected to be a maximum of 15% of the TM's calendar time and activities.
o Customer proposals, quotations, information requests, etc. Quotations to be worked through the branch support team or corporate contracts teams (major requests).
o Trade Shows and Conferences as directed and required.
o Preparing reports for marketing and sales and staying current with expense reporting and CRM requirements.
o Product training - Keeping up to date on new products, services, procedures, and tools, through supplier and Vallen events.
* General
o Read, understand, and follow Vallen's health, safety, and environment policies and all applicable OH&S legislation/regulations.
o Actively participate in Vallen's health and safety management system, including compliance training, audits, assessments, safety meetings, and inspections
o Identify, control, and report workplace hazards including following WHMIS/TDG requirements and reporting near misses.
o Report workplace injuries immediately and participate in any return-to-work programs or requirements.
o Be fit for duty and physically capable of performing all required tasks.
o Other duties as required.
* Managing Current Customer Base - Managing existing customer business is expected to be a maximum of 55% of the TM's selling time and activities.
* Full understanding of the current business relationship, including product category business, Vallen Safety Services (VSS) business, along with general service requirements.
o Full understanding of account penetration and detailed planning (including annual plans) to solicit enhanced share of wallet.
o Understanding of account profitability, with ongoing plans for profit maximization.
o Manufacturer relationship management, including deep knowledge of specific fit within the territory, key market strengths, and planning for joint supplier selling or leading manufacturer selling efforts on Vallen's behalf within the territory.
o Full management of the territory within Vallen's Customer Relationship Management (CRM) system, including customer planning, sales tracking, territory planning (including support teams), and full traceability of activity.
o Territory Manager to manage a maximum of fifty accounts per territory.
o Accounts must have a minimum current sales threshold of $25,000/year or represent the potential to achieve $25,000/year within 24 months.
* Administrative Requirement: Administrative and general functions and requirements are expected to be a maximum of 15% of the TM's calendar time and activities.
o Customer proposals, quotations, information requests, etc. Quotations to be worked through the branch support team or corporate contracts teams (major requests).
o Trade Shows and Conferences as directed and required.
o Preparing reports for marketing and sales and staying current with expense reporting and CRM requirements.
o Product training - Keeping up to date on new products, services, procedures, and tools, through supplier and Vallen events.
* General
o Read, understand, and follow Vallen's health, safety, and environment policies and all applicable OH&S legislation/regulations.
o Actively participate in Vallen's health and safety management system, including compliance training, audits, assessments, safety meetings, and inspections
o Identify, control, and report workplace hazards including following WHMIS/TDG requirements and reporting near misses.
o Report workplace injuries immediately and participate in any return-to-work programs or requirements.
o Be fit for duty and physically capable of performing all required tasks.
o Other duties as required.
Required Qualifications:
* High School Diploma required.
* Post Secondary courses in Sales and/or Marketing an asset.
* Product knowledge or industry experience an asset.
* 3-5 years related experience.
* Post Secondary courses in Sales and/or Marketing an asset.
* Product knowledge or industry experience an asset.
* 3-5 years related experience.
IND123
Top Skills
Customer Relationship Management (Crm) Software
Microsoft Office Suite
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The Company
What We Do
Vallen is a leading provider of indirect industrial supplies—all those materials that are not part of the products our customers manufacture. From earplugs to specialty tools, to abrasives and cutting tools, we cover the vast majority of our customers’ maintenance, repair, operations and production-related needs. Vallen is also a leader in safety services with offerings that include equipment inspection, maintenance, certification and solution design. Many of our customers look to us for integrated supply solutions and vendor-managed inventory, with Vallen associates on-site, bringing local knowledge and expertise to the specific needs of individual facilities.
