The Role
Drives sales growth and customer retention across an assigned pool and aquatics territory. Develops sales plans, manages existing and new B2B accounts, expands revenue, coordinates vendor promotions, supports branch operations, and reports performance insights to leadership. The role requires strong customer relationship management, sales strategy, organizational, and communication skills, along with at least five years of pool industry sales or customer service experience and success managing a multi-million-dollar territory.
Summary Generated by Built In
Drives sales growth and strengthens customer relationships within an assigned market. This role maximizes revenue from existing accounts while generating new business by engaging customers, vendors, and branch operations.
The Territory Manager partners with internal and external stakeholders to deliver excellent service, achieve sales goals, and enhance market competitiveness while delivering measurable results across a multi‑million‑dollar territory.
Key Responsibilities
- Expand and retain the customer base by building long‑term relationships with new and existing clients.
- Develop and execute territory and annual sales plans to exceed revenue targets.
- Maintain high levels of customer satisfaction through proactive engagement.
- Promote product offerings and stay current on industry innovations.
- Plan and execute vendor programs and promotions to increase sales.
- Support branch operations to ensure efficient processes and customer service.
- Provide performance reporting and insights to sales leadership.
- Leverage data, business reviews, and digital tools to optimize sales performance.
- Represent the company at industry events and trade shows.
Minimum Qualifications
- Minimum of 5 years of customer service experience in pool/aquatics industry
- Proven success in B2B sales, including managing multi‑million‑dollar territories
- Strong customer relationship management and communication skills
- Solid understanding of sales strategies and practices
- Strong organizational and interpersonal skills
- Proficiency in Microsoft Office and general computer systems
Educational Requirements
- High school diploma or equivalent required.
Bilingual (English/Spanish) preferred but not required. - Bachelor’s degree in Business, Marketing, Horticulture, or related field.
Minimum Years of Work Experience
- Minimum of 5 years of sales experience
- Proven success selling in a B2B environment within the pool industry
- Experience managing and growing a multi‑million‑dollar territory
Job Location:
22350 Royalton Road Strongsville, OH 44149
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.Skills Required
- Minimum of 5 years of customer service experience in the pool or aquatics industry
- Minimum of 5 years of sales experience
- Proven success in B2B sales
- Experience selling in a B2B environment within the pool industry
- Experience managing and growing a multi-million-dollar territory
- Strong customer relationship management and communication skills
- Solid understanding of sales strategies and practices
- Strong organizational and interpersonal skills
- Proficiency in Microsoft Office and general computer systems
- High school diploma or equivalent
- Bachelor's degree in Business, Marketing, Horticulture, or a related field
- Bilingual English and Spanish proficiency
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The Company
What We Do
Heritage Pool Supply Group’s vision is to grow by forming a network of the best independent distributors to provide exceptional customer service while increasing our value as a trusted growth partner to top manufacturers in the industry. Our mission is to help our family of companies achieve new heights and provide opportunities for all employees to grow, thrive, and advance with the company for decades to come.
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