About Us
Ecolab’s Institutional division partners with aged care facilities, hotels, hospitals and commercial kitchens to deliver safer, cleaner and more efficient environments. We’re seeking a hands-on motivated and customer-focused Territory Manager to help grow and support our customers.
About the Role
As our Territory Manager, preferably based in Waikato, you will be the face of Ecolab Institutional, covering Central North Island and the Taranaki regions. You will be managing a varied portfolio of customers while identifying new business opportunities through distributor partnerships and direct relationships. This role is perfect for someone who enjoys mixing customer engagement, technical service, problem-solving and commercial growth. You’ll spend time on the road, occasionally staying a few nights away per month, supporting aged care customers and other institutional partners.
You will also undertake basic on-site installation, troubleshooting and maintenance of Ecolab equipment—so comfort with the use of basic hand and power tools is important.
Key Responsibilities:
Customer Management & Growth
Manage and grow a defined territory across the Institutional sector
Build strong relationships with aged care facilities, hospitality venues and commercial customers
Work with distributors to identify and convert new business opportunities
Conduct site assessments, recommend solutions and deliver product demonstrations
Technical Service & Support
Install and maintain small Ecolab dispensing and dosing systems (basic power tools required)
Troubleshoot minor equipment issues and escalate complex service needs when required
Train customers in safe and effective use of Ecolab products and systems
Commercial & Operational Execution
Deliver on territory sales targets and new business pipeline
Maintain accurate activity reporting, forecasting and CRM updates
Ensure all work aligns with Ecolab’s safety, quality and service standards
Travel Requirements
Ability to travel within your territory, including overnight stays
About You
You are a proactive, customer-first professional who enjoys balancing account management, hands-on service and commercial growth. You’ll bring:
Experience working in or supporting aged care, hospitality, healthcare or related sectors
Strong communication and relationship-building skills
Problem-solving mindset with the ability to work independently
Comfort using basic tools (e.g., drill, screwdriver, wrench) and willingness to learn
Valid driver’s license and ability to travel as required
Experience in hygiene, facilities, chemicals or services is valuable but not essential—full training is provided.
Why Ecolab?
Join a global leader dedicated to making the world cleaner and safer
Access world-class training and development pathways
Competitive salary + vehicle + tools + bonuses
Strong team culture, with ongoing support and career progression
Opportunity to make a positive impact in the aged care and institutional sectors
Apply Today
If you’re passionate about customer service and want to be part of a company that makes a difference every day, we’d love to hear from you.
Apply now and start your journey with Ecolab.
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Skills Required
- Experience working in or supporting aged care, hospitality, healthcare, or related sectors
- Strong communication and relationship-building skills
- Problem-solving mindset and ability to work independently
- Comfort using basic tools (drill, screwdriver, wrench) and willingness to learn
- Valid driver's license and ability to travel within the territory, including overnight stays
- Ability to install, troubleshoot and maintain small dispensing and dosing systems
- Maintain accurate activity reporting, forecasting and CRM updates
- Deliver on territory sales targets and develop new business pipeline
- Experience in hygiene, facilities, chemicals or services
Ecolab Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ecolab and has not been reviewed or approved by Ecolab.
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Retirement Support — Feedback suggests the company provides strong retirement programs, including a 401(k) with employer matching and a pension, alongside options like an employee stock purchase plan. Offerings such as retiree healthcare benefits and diverse investment choices reinforce long-term financial support.
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Healthcare Strength — Feedback suggests medical coverage is broad, with HSA plan options and company contributions, prescription benefits, dental and vision, and virtual care and mental health support. Company-paid wellness programs and income protection (short- and long-term disability, life and accident) further strengthen core coverage.
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Parental & Family Support — Family-focused programs include fertility support, adoption assistance, and paid parental leave, complemented by counseling and resource services. These offerings are positioned as supportive of employee well-being across different life stages.
Ecolab Insights
What We Do
A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.
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