Territory Manager, Midwest

Posted 20 Days Ago
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Chicago, IL, USA
In-Office
Junior
Insurance
The Role
Manages a Midwest territory for a device protection business, building relationships with retail leaders and frontline teams. Responsibilities include coaching, training, presentations, business reviews, partner support, sales initiatives, data-informed recommendations, and resolving challenges to achieve territory growth objectives. This field-based role requires regular travel to partner locations, including up to 70% travel and occasional overnight stays.
Summary Generated by Built In

Job Description:

What This Role Is All About

Likewize is searching for a Territory Manager to join our Device Protection Field team in the Midwest market.

In this role, you'll be the face of Likewize within your territory, building strong partnerships with retail leaders and frontline teams to drive engagement, sales performance, and growth. Through coaching, training, and a consistent presence in the field, you'll help partners unlock opportunities, improve results, and deliver exceptional customer experiences. This role is a match for you if you're energized by relationship-building, passionate about developing others, and motivated by making an impact.

Your Key Areas of Focus

  • Build and maintain strong relationships with retail leaders and frontline teams, serving as a trusted partner across your territory.

  • Develop and execute training, marketing, and incentive initiatives that drive engagement, sales performance, and business growth.

  • Use data and insights to uncover opportunities, provide recommendations, and help partners achieve their goals.

  • Maintain a strong presence in the field by regularly visiting partner locations to support execution, strengthen relationships, and drive results.

  • Deliver impactful presentations, training sessions, and business reviews while communicating performance trends and growth opportunities.

  • Support partner success by resolving challenges, influencing positive business outcomes, and consistently achieving territory growth objectives.

What We’re Looking For

  • Someone with hands-on retail experience and a strong understanding of store operations, sales performance, and customer engagement.

  • A proven performer who is motivated by goals, embraces accountability, and consistently delivers results.

  • A team player who values collaboration and enjoys working together to achieve shared goals.

  • A growth-oriented mindset, a positive attitude, and a willingness to go above and beyond to drive success for partners and the business.

Extra Skills We’d Love to See

  • 1-2 years of experience supporting customer, partner, or account management relationships.

  • Telecommunications experience that enables you to quickly build credibility, identify opportunities, and drive meaningful results for partners.

On the Road to Success

This is a highly visible, field-based role that puts you where relationships are built and business happens. You'll spend time traveling throughout your territory to support partner locations. Expect up to 70% travel, including occasional overnight stays, as you help drive results, support strategic initiatives, and deliver an exceptional partner experience.

Get To Know Us

The world runs on connected devices.  At Likewize, we make the experience around them work better. We partner with many of the world’s biggest brands to design and deliver seamless device journeys across protection, repair, upgrade, and renewal. We help our partners unlock growth by putting customer experience at the center of the entire device lifecycle. When tech goes wrong, we make it right. When customers are ready for something new, we make the transition simple. We operate on a global scale but never lose sight of the individual customer. Innovation is part of our DNA. We move fast, challenge the obvious, and look for better answers.

We are driven by Success, Passion, Professionalism, Accountability and Teamwork – and we look for people who share the same values. At Likewize, we Go for Growth. To us, that means passion over complacency, accountability over excuses, teamwork over silos, and professionalism as the standard. This is how we create success. If that fires you up, you’re going to love it here.

To learn more about who we are, visit our website at www.likewize.com.

Skills Required

  • Hands-on retail experience and understanding of store operations, sales performance, and customer engagement
  • Demonstrated ability to achieve goals, take accountability, and deliver results
  • Collaboration and teamwork skills
  • 1-2 years of experience supporting customer, partner, or account management relationships
  • Telecommunications experience
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The Company
HQ: Dallas, TX
5,000 Employees
Year Founded: 2021

What We Do

When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade or the user does not know how to do something, Likewize provides the solution. Trusted by the world’s largest brands, telcos, and banks, looking after approximately a billion of our customers’ customers. We operate in over 30 countries, resolving 250 million problems each year across insurance, warranty, repairs, trade-ins, recycling and premium tech support.

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