Territory Account Manager

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Ashford, Kent, England, GBR
In-Office
Design
The Role

Company:Finning (UK) Ltd

Number of Openings:1

Worker Type:Permanent

Position Overview:Finning is the world's largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for a dynamic and results-driven Territory Account Manager to join our team and help us achieve our ambitious goals.

Job Description:

Are you a strategic thinker with a passion for sales and customer relationships? As a Territory Account Manager, you will manage a designated area, focusing on acquiring new customers while maintaining strong relationships with existing accounts. Your goal will be to maximize revenue and profits for both new and used equipment.

Key Responsibilities:

  • Territory Management: Develop and execute an annual business plan for equipment, work tools, CVA, and warranties for your territory. Use customer and product knowledge, sales support tools, and inside sales to focus on ‘customers in market.’

  • CRM Utilization: Record all activities in the Finning CRM tool (Saleslink) to ensure comprehensive account coverage and participation metrics in line with company strategy.

  • Sales Planning: Create and implement sales plans for key sectors/industries in your territory to meet and exceed sales targets for equipment and services. Maintain accuracy above 90% on a rolling 90-day plan.

  • Marketing and Finance: Leverage marketing campaigns and finance options to develop cost-effective solutions for customers while maintaining profitability.

  • Customer Service: Coordinate with internal functions and departments to provide exceptional customer service. Identify key decision-makers and build trust to close opportunities successfully.

  • Opportunity Management: Manage opportunities across the business to ensure timely and effective follow-up, identifying additional opportunities for growth.

What We Offer:

In addition to a competitive salary, 25 days holiday, life insurance, up to 7% pension, and access to the company's share scheme, you will benefit from:

  • A dynamic and supportive work environment

  • Opportunities for professional growth and development

  • Family-friendly policies to support working parents, Enhanced maternity and paternity package

  • Health Cash Plan and employee wellbeing solutions

  • Electric car scheme (UK)

  • Recognition awards

Skills and Qualifications:

  • Proven experience in territory management and capital equipment sales.

  • Strong knowledge of CRM tools, Saleslink desirable.

  • Excellent planning and organizational skills.

  • Ability to develop and maintain strong customer relationships.

  • Strong analytical and problem-solving skills.

Why Join Us:

At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are enthusiastic about sales and building customer relationship, ready to take on a new challenge, we want to hear from you.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

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The Company
9,874 Employees
Year Founded: 1933

What We Do

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty. With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime. Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.

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