Position: Territory Account Manager
Location: Phuket, Thailand
At Diversey - a Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals across healthcare, food & beverage, hospitality, and more. Now part of Solenis, we continue to lead global markets with sustainable, science-driven products. We’re proud to be recognized as a 2025 Best Managed Company for the five-year running—reflecting our dedication to excellence, innovation, and market leadership.
More about Diversey: https://www.solenis.com/en/markets/institutional/
What You’ll Do:
This role is a customer-facing sales position with the focus on servicing strategic accounts in the hospitality business and cross-selling additional products, tools, and services to these existing accounts, where another important aspect is to focus on acquiring new accounts in Phuket.
Responsibilities include troubleshooting, providing technical guidance, identifying corrective actions, resolving product or application issues, implementing appropriate product applications, and addressing other challenges impacting customer accounts.
Some of the Things You’ll Do:
Strengthen relationships with existing clients by identifying upselling and cross-selling opportunities
Proactively address client needs to reduce churn and enhance long-term partnerships.
Allocate approximately 50% of your time to identifying and acquiring new hospitality clients in the eastern area
Develop and execute tailored sales strategies to expand market presence within your territory
Work closely with internal teams (technical, service, marketing) and external stakeholders (hotel operations, procurement, sustainability teams) to align solutions with customer goals
Promote value-added and sustainable cleaning and hygiene innovations
Conduct regular site visits to ensure customer satisfaction and operational excellence
Utilize digital tools and perform on-site minor adjustments or troubleshooting as needed to maintain high service standards
What You’ll Bring to Us:
Bachelor’s degree and minimum 1 to 3 years prior sales experience in chemical specialties with experience in equipment, repair and institutional market products or related industry experience.
Strong time management skills with the ability to multi-task while being flexible with changing demands.
Self-starter and results-oriented individual with the confidence to take risk and partner with business leaders as required.
High sense of drive and urgency with a positive outlook.
Ability to implement problem solving techniques to resolve customer issues and take corrective action.
Demonstrated sales skills and/or training with ability to utilize consultative sales techniques.
Ability to work independently as well as thrive in a cooperative work environment.
Strong interpersonal skills with proven ability in negotiation, communication, and relationship management.
Proficiency in Microsoft Excel, PowerPoint, and CRM platforms such as Salesforce.
Willingness to travel within Southern Thailand, including Phuket and nearby provinces if required by the business
What We Offer:
Competitive health + wellness benefit plan
Continuous professional development with many opportunities for growth
Access to a wide variety of internal and external training courses on our learning system
Competitive Salary and bonuses
We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.
This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.
At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.
Skills Required
- Bachelor's degree
- Minimum 1 to 3 years prior sales experience in chemical specialties or related industry (equipment, repair, institutional products)
- Strong time management and ability to multi-task
- Self-starter, results-oriented with confidence to engage business leaders
- High sense of drive and urgency with a positive outlook
- Ability to implement problem solving techniques and corrective actions
- Demonstrated sales skills or training; consultative sales techniques
- Ability to work independently and in a cooperative team environment
- Strong interpersonal, negotiation, and communication skills
- Proficiency in Microsoft Excel, PowerPoint, and CRM platforms such as Salesforce
- Willingness to travel within Southern Thailand, including Phuket and nearby provinces
Solenis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Solenis and has not been reviewed or approved by Solenis.
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Healthcare Strength — Healthcare coverage includes medical, dental and vision options, and a 90/10 plan is available in at least one location. Wellness tools and plan variety indicate competitive medical support.
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Retirement Support — Retirement programs include a 401(k) with employer match and tenure-linked contributions, alongside company-funded pension elements in some regions. These components suggest meaningful long-term savings support.
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Wellbeing & Lifestyle Benefits — Wellbeing initiatives span physical, emotional, social and financial health via a global EAP and a wellness platform with activity-based rewards. Site-specific amenities such as gyms, recreation and creche services further reinforce lifestyle support.
Solenis Insights
What We Do
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row. For additional information about Solenis, please visit www.solenis.com or follow us on social media
