Territory Account Manager (Hamburg)

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Territory Account Manager, Hamburg Region, Germany

As a Territory Account Manager, you will leverage your technical skills in life science and commercial acumen to achieve sales objectives aligned with the Company’s mission. Building strong value-driven relationships with customers will be key to establishing yourself as a trusted partner and a key team player within our Commercial business.

This is a field-based position, and you are required to be based within 100km of Hamburg, Germany. A valid driving license is required, as extensive travel within the region will be necessary. Fluency in German and English is essential for this role.

Applications Closing Date: 18th February 2025

Illumina offers industry-leading employee benefits, including flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, a pension plan, an employee stock purchasing program, volunteer time off, and much more!

Why You

As our Territory Account Manager, you will demonstrate professional and strategic sales skills with a proven ability to develop and grow accounts through networking at various levels within customer organizations. Additionally, you will identify qualified leads, convert them into closed deals, and actively build your own pipeline of opportunities.

Preferred Experiential Background

• Build and maintain high-value, long-term customer relationships through effective sales techniques.
• Identify and manage high-quality genetic analysis sales opportunities using professional screening processes and all available resources.
• Gain comprehensive knowledge of prospective customers, including their personnel, budgeting, products and services, competition, and market landscape.
• Deliver compelling customer sales presentations and participate in customer demonstrations, training, and support.
• Negotiate sales within the territory and generate associated contracts and quotations.
• Maintain profit margins through effective negotiation strategies.
• Effectively manage account and contact details in Illumina’s CRM database and utilize the tool to monitor and guide customer purchasing activity.
• Leverage the CRM system to expand sales within existing accounts and grow the customer base in the assigned territory.
• Provide accurate and regular sales forecasts.
• Create and execute a territory business plan aligned with sales management goals.
• Build and manage a sales pipeline to ensure the necessary levels of leads, prospects, and opportunities.
• Meet training requirements on products and technologies.
• A background in bioinformatics is a plus.

Role Requirements

• Experience in territory and account management.
• Proven track record in Life Science or Diagnostics sales.
• Experience managing complex, high-value sales cycles.
• Strong technical background in molecular biology or genomics.
• Excellent sales, negotiation, and interpersonal skills with the ability to develop relationships across customer organizations.
• Proficiency in Microsoft Office Suite and CRM software.
• Exceptional written and verbal communication skills in German and English.
• Ability to travel extensively for customer meetings and industry events.
• Strong strategic thinking and problem-solving skills.
• Proven ability to meet and exceed sales targets.
• BA/BS or MS degree in Life Sciences (or equivalent).

What Can You Expect

Our team members are bright, energetic, and dedicated—driving innovation and impact. To attract the best talent, we offer a competitive employee benefits program that reflects the tremendous value our employees bring every day.

At Illumina, we push boundaries, dream big, and create endless opportunities with the energy of bright, talented professionals.

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Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunities employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.