Terminal Technology Specialist

Job Summary:

At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.  

The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value. 

Job Description:

• Monitor or perform various activities and correction including setup, maintenance, balancing, transaction transmission, and support for Global's Terminal Automation Applications.
• Monitor, perform and document processes and system internal audits.
• Work with and communicate to IT peers, IT management, Operations staff, and Operations management as needed.
• Learn and be able to train on new information technologies for terminal automation systems. Maintain professional and technical knowledge by attending professional workshops, reviewing professional publications and establishing personal networks. Provide technical knowledge to co-workers for problem solving.
• Be familiar with and able to deliver training for new users on existing terminal automation systems and for all users on updated terminal automation systems. Understand and disseminate training plans for terminal automation systems throughout the company. Function as a training resource for all users.
• Understand and be able to use test backup procedures, including disaster recovery plan.
• Perform modifications to existing Terminal Automation Systems and implement across all terminals.
• Integrate new terminal data into existing system(s). Work with Operational Support Team for large integrations or changes.
• Act as resource for various projects related to terminal automation and billing systems.
• Provide appropriate support to field users by resolving terminal system issues or redirecting to appropriate team member, resource, or vendor.
• Act as liaison between Global and support vendors.
• Provide on-call support as needed.
• Support other areas/special projects as needed.

Additional Job Description:

• Bachelor's Degree in Computer Science, Engineering or other related discipline preferred.
• 5+ years experience Windows administration experience.
• 5+ years of related experience required, including terminal, engineering or other fuel related applications.
• Experience in the following is helpful: Terminal Automation Systems (DTN Guardian 3, Toptech TMS 5 and 6), database management systems (Oracle 12 and 19, MySQL, Microsoft SQL, Linux), client server technologies and browser-based applications.
• Ability to travel up to 25% domestically.
• Bachelor's Degree Computer Science, Engineering or other related discipline

Pay Range:

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

• Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.

• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.

• The Road Ahead – We offer 401k and a match component!

• Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

What to Expect From the Hiring Process

We value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you. 

A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. 

Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.  

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.