Terminal Operations Manager (Drayage / Port Logistics)

Posted 2 Days Ago
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Savannah, GA, USA
In-Office
95K-120K Annually
Mid level
Logistics • Software • Transportation • 3PL: Third Party Logistics • App development
Cargomatic: Connecting Shippers and Carriers with Smart, On-Demand Freight Technology Solutions
The Role
The Terminal Operations Manager oversees day-to-day operations at the terminal, focusing on safety, compliance, customer service, and optimizing performance in drayage and port logistics.
Summary Generated by Built In

Terminal Operations Manager (Drayage / Port Logistics) - Savannah, GA
Cargomatic, Inc.

About Cargomatic
Cargomatic is committed to making the lives of truckers and shippers easier. Our goal is to let truckers be truckers and shippers be shippers by simplifying the process for all of our customers and vendors.

Cargomatic’s digital marketplace connects freight with drivers every step of the way—from port to warehouse, store to customer, and every step in between. With short haul, drayage, intermodal, LTL, and white-glove solutions, Cargomatic is equipped to handle a wide variety of shipments.

Cargomatic was named to the Built In Best Places to Work list, recognizing our people-first culture, strong benefits, and commitment to employee growth and well-being.

Position Overview
Cargomatic is seeking an experienced Terminal Operations Manager to lead and oversee day-to-day operations for our terminal.

This role is critical in driving operational excellence across drayage and port-centric logistics while ensuring safety, compliance, and exceptional customer service. You will lead terminal operations, optimize performance, and play a key role in scaling Cargomatic’s presence in the market.

We are looking for a proactive, hands-on leader with deep knowledge of port operations, containerized freight, and terminal processes.

What You’ll Do

Terminal Operations Leadership

  • Accountable for safe operations that meet regulatory requirements
  • Maintain and grow capacity to meet market demand
  • Oversee all daily terminal and drayage operations
  • Control costs across drivers, terminals, and chassis while maximizing revenue
  • Ensure efficient container movement, dispatching, yard flow, and coordination with port terminals and partners
  • Optimize processes to reduce dwell time and improve service performance

Team Management & Development

  • Lead, mentor, and develop terminal staff (dispatchers, clerks, yard personnel)
  • Foster a culture of accountability, collaboration, and continuous improvement
  • Manage staffing levels, scheduling, and performance

Customer Service & Relationships

  • Deliver high customer satisfaction through communication, accuracy, and proactive issue resolution
  • Build and maintain relationships with customers, port authorities, carriers, and internal teams

Operational Performance & KPIs

  • Establish and track key performance indicators
  • Analyze operational data to identify trends and improvement opportunities
  • Provide reporting and insights to leadership

Safety, Compliance & Regulatory Oversight

  • Ensure compliance with DOT, OSHA, FMCSA, and port authority requirements
  • Implement and enforce safety protocols

Resource & Asset Management

  • Allocate personnel and equipment efficiently
  • Oversee utilization and maintenance of trucks, chassis, and yard assets

Strategic Support & Growth

  • Support regional expansion and market growth initiatives
  • Lead or assist with new customer launches and operational scaling
  • Identify opportunities for process and technology improvements

What You Bring

Required

  • Proven experience managing terminal, port, drayage, or intermodal operations
  • Strong leadership and team development skills
  • Excellent communication and problem-solving abilities
  • Knowledge of transportation regulations, port procedures, and safety standards
  • Experience with TMS/WMS systems
  • Ability to manage multiple priorities in a fast-paced environment

Preferred

  • Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field
  • Experience with P&L ownership or operational budgeting

Compensation
The expected salary range for this role is $95,000 – $120,000, depending on experience, skills, location, and other job-related factors. This position may also be eligible for performance-based incentives.

Benefits & Perks
Cargomatic offers a comprehensive benefits package designed to support our employees’ health, financial well-being, and work-life balance:

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO) and company holidays
  • Life and disability insurance
  • Flexible work environment (where applicable)
  • Career growth and advancement opportunities
  • Employee recognition and wellness programs

Why Join Cargomatic?
At Cargomatic, you’ll have the opportunity to make a direct impact on how freight moves through critical supply chain networks. You’ll work with a fast-growing, technology-driven logistics company that values innovation, ownership, and operational excellence.

Top Skills

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Wms
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The Company
HQ: Long Beach, CA
453 Employees
Year Founded: 2013

What We Do

Trusted by 19 of the top 20 importers, Cargomatic leverages the latest innovations to deliver comprehensive short-haul logistics solutions powered by the industry’s most sophisticated technology platform. The company offers a true one-stop shop—one provider for all U.S. markets managed in one technology platform with a single point of contact for the entire shipment life cycle. Services include LTL, LCL, FTL, FCL, Drayage, Intermodal, White Glove, Final Mile and Storage/Yard Management. Cargomatic’s network of subsidiary-owned assets, owner-operators and fleets provides customers with daily access to more than 35,000 trucks in 50 markets, including the nation’s top 20 ports. At Cargomatic, We Deliver More.

Why Work With Us

At Cargomatic, we tackle logistics challenges with innovative, tech-driven solutions. Our team is empowered to make a real impact in an environment that values curiosity, collaboration and growth. Join us to be part of a forward-thinking culture where passionate people drive meaningful change in how goods move across the globe.

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