Tenant Associate

Posted 10 Days Ago
Be an Early Applicant
San Antonio, TX, USA
In-Office
Junior
Real Estate
The Role
Provides administrative and operational support for a commercial property management office. Responsibilities include tenant and vendor communications, lease and property file maintenance, contract and insurance tracking, meeting coordination, accounts payable and receivable support, project and invoice coordination, building staff interaction, and Energy Star benchmarking. The role is fully on-site in San Antonio and requires strong organizational, communication, confidentiality, customer service, and Microsoft Office skills.
Summary Generated by Built In

Transwestern is a vertically integrated commercial real estate firm dedicated to serving investors, partners and clients through expertise in investment, development, brokerage and property management. Our experience spans diverse property types, including logistics, multifamily, retail, mixed-use, healthcare, office, data centers, hotel, and life sciences. Across 35 offices nationwide, our team is united by a culture that cultivates agility, mutual trust and high performance.


Transwestern Services turns strategy into reality with consistency and accountability, collaborating to provide dynamic, tailored solutions. Whether representing a tenant, advising an investor or repositioning an asset, we operate with tenacity and own the outcome every time. Our 2,200-strong team works across service lines, ready to activate our full platform to deliver a customized, cohesive experience for clients.

POSITION SUMMARY:

  • Provide full administrative support for the property management office including phone support, typing, reports, filing and distribution of correspondence and related administrative functions.
  • Schedule and coordinate meetings/special events as requested.
  • Administer vendor and utility supplier account setup and ongoing maintenance.
  • Assist in lease administration activities and maintain lease and property files.
  • Track and file all service and construction contracts and insurance certificates.  Maintain follow-up system for expiration.
  • Promote and foster positive relationships with tenants and owner.
  • Assist Property Manager or Assistant Property Manager with initiating late payment calls as required.
  • Interface with tenants and vendors in daily operations of the building.
  • Provide administrative support for capital and tenant improvement projects including the preparation and coordination of bid proposals, service contract and approve invoices.
  • Initiate and execute day-to-day operational procedures including interacting with engineers, security, janitors and other building staff.
  • Maintain current certificates of insurance for all vendors; ensure coverage complies with requirements.
  • Track and maintain Energy Star benchmarking data so information is current and accurate.
  • Respond positively and promptly to standard building requests.
  • Provide accounts receivable support including posting cash receipts, tenant bill backs, AR status reports, etc.
  • Provide accounts payable support which includes coding invoices, composing expense reports, posting AP reports, vendor on-boarding, etc.
  • Review other A/P and A/R applications as required by Property Manager.
  • Additional duties or projects as assigned by the Property Manager or Assistant Property Manager.

POSITION REQUIREMENTS

  • A bachelor’s degree, preferred.
  • A minimum of 2 years of property management experience, preferably in commercial /Class A Office management.
  • Must have intermediate to advanced MS 365 Word, Excel and Outlook proficiencies.
  • Angus and accounting software such as MRI, Yardi or CTI proficiency preferred.
  • Ability to keep information strictly confidential.
  • Strong desire to succeed in an entrepreneurial environment.
  • Must be able to handle multiple projects, changing priorities and a continually heavy workload.
  • Exceptional oral and written communication skills.
  • Strong customer service orientation.

       

WORK SHIFT:

   

LOCATION:

San Antonio, TX

This is a dynamic, on-site role that places you at the heart of the action. As a result, an essential function of this position is working on-site. Remote or hybrid options are not available. Being on property allows you to build strong relationships with clients and tenants, respond in real time, and make a visible impact every day.

ABOUT US

Our firm is built on a shared purpose: Empowering good people to do extraordinary things together. We hire smart, passionate, hard-working people who value both collaboration and independence. United by our brand promise, we own the outcome for clients, investors and partners. Learn more at transwestern.com. 


All candidates selected for an offer of employment are subject to pre-employment background checks, which may include criminal history, education verification, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to you starting with the firm.


Skills Required

  • A minimum of 2 years of property management experience, preferably in commercial or Class A office management
  • Intermediate to advanced proficiency with Microsoft 365, Word, Excel, and Outlook
  • Ability to keep information strictly confidential
  • Ability to handle multiple projects, changing priorities, and a continually heavy workload
  • Exceptional oral and written communication skills
  • Strong customer service orientation
  • Bachelor's degree
  • Proficiency with Angus and accounting software such as MRI, Yardi, or CTI

Transwestern Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Transwestern and has not been reviewed or approved by Transwestern.

  • Leave & Time Off Breadth Paid holidays, PTO, sick leave, personal days, community-service time, and paid parental leave are part of the package. These offerings support work-life balance across many roles.
  • Healthcare Strength Medical, prescription, dental, and vision coverage are provided, alongside HSA and FSA options. Wellness resources and assistance programs extend support beyond core insurance.
  • Parental & Family Support Paid parental leave covers birth and adoptive parents and is emphasized as a standout element of the benefits package. Family-oriented policies complement standard leave and flexibility.

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The Company
HQ: Houston, Texas
2,701 Employees
Year Founded: 1978

What We Do

Transwestern is a commercial real estate company that provides services in real estate development, agency leasing, commercial property management, capital investment, market reports, and more. We have many properties for lease from retail, healthcare, industrial and office space for rent.

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