Tenant Account Reconciliation Specialist

Posted 6 Days Ago
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28209, Charlotte, NC, USA
In-Office
Junior
Real Estate • Social Impact
The Role
Reconciles tenant payments, rents, deposits, charges, subsidies, and resident ledger transactions. Monitors aging and payment registers to identify discrepancies, overpayments, and missing payments; coordinates resolutions with property management teams. Processes move-out charges, verifies subsidy allocations, prepares weekly exception reports, and supports monthly close and audit activities.
Summary Generated by Built In

Tenant Account Reconciliation Specialist

 

Work Type: Temp Full Time

Location: Charlotte, NC: Onsite


Company Description: Fitch Irick Corporation, based in Charlotte, NC has over 30 years of experience in the affordable housing development and property management field.  Fitch Irick is knowledgeable in the complexity of regulations with Rural Development, HUD, and Low-Income Housing Tax Credit Programs.  Fitch Irick currently manages 12,000+ units in 267 properties throughout the southeastern United States with multiple layers of programs and funding sources designed to better communities by providing quality affordable housing to residents in need.


Company Statement: We make a positive difference in the world one resident at a time by utilizing local, state, and federal tax-advantaged programs to enhance communities via the acquisition, development, and management of quality affordable housing.


Description of Job: The Tenant Account Reconciliation Specialist is responsible for reviewing lease transactions to ensure the integrity of the data entered at the lease level.

Job Duties/Skills:

  • Accurately reconcile incoming tenant payments for security deposits, rent and other charges.
  • Monitor aging, GPR, vacancy, and payment registers to identify variances, overpayments, or missing payments from tenants.
  • Communicate with property management team and affordable receipts specialist to resolve payment discrepancies or delays.
  • Ensure move-out charges are posted accurately and move-out is processed within the required window.
  • Support the affordable receipts specialist to review and verify subsidy deposits and billing summaries to ensure correct allocation to resident ledgers.
  • Maintain clear weekly reporting to leadership on exceptions found
  • Assist with report preparation and data verification for monthly close or audit review.
  • Perform other duties as assigned by the supervisor or as needed for business operations.

Required Qualifications:

  • Education: High School Diploma
  • Experience: 2+ years of housing or financial experience (or equivalent combination of education and experience)
  • Physical Abilities: Office work with potential for lifting (less than 20 pounds), stooping, bending.  Will need to be able to walk small to moderate distances over a multitude of terrain types. 
  • Interpersonal Abilities: Teamwork, detail-oriented, self-sufficient, communication
  • Basic Financial Reporting Understanding

Preferred Qualifications:

  • Education: Associate’s degree in Accounting, Finance or Business Administration
  • Preferred Experience: 4+ years of housing or financial experience


Special Requirements:

  • Valid Driver’s License
  • Occasional travel up to 80%


Skills Required

  • High school diploma
  • At least 2 years of housing or financial experience, or equivalent education and experience
  • Basic financial reporting understanding
  • Teamwork, attention to detail, self-sufficiency, and communication skills
  • Ability to perform office work, lift less than 20 pounds, stoop, bend, and walk across varied terrain
  • Associate degree in Accounting, Finance, or Business Administration
  • At least 4 years of housing or financial experience
  • Valid driver's license
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The Company
HQ: Charlotte, NC
750 Employees
Year Founded: 2014

What We Do

Fitch Irick Corporation is a vertically integrated real estate investment manager focused on workforce and affordable housing. Headquartered in Charlotte, North Carolina, it acquires, develops, rehabilitates, and manages multifamily rental properties financed through local, state, and federal tax-advantaged programs. Its property-management operations provide full-service support, including compliance, agency liaison, lease-up, accounting, human resources, and operations, while seeking to strengthen communities.

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