Temporary Office and Site Supervisor - Phoenix

Posted 18 Days Ago
Be an Early Applicant
Phoenix, AZ, USA
In-Office
25-25 Hourly
Mid level
Marketing Tech
The Role
Provide on‑site leadership and oversight for a PMTA study site: supervise staff, ensure protocol and regulatory compliance, oversee informed consent, documentation, subject enrollment and visit execution, and serve as escalation point for operational and compliance issues.
Summary Generated by Built In

Sago, formerly Schlesinger Group, is the global research and data partner that connects human answers to business questions. Combining our legacy of impact, global reach, and innovative spirit, we enable our clients to solve business problems through extensive audience access and an adaptive range of qualitative and quantitative solutions. We help our clients understand what their customers want and demand — empowering them to make decisions with confidence. As a partner to our clients, their clients, and the industry, Sago seamlessly connects businesses to key insights.

Join our team at SAGO, where happiness thrives in the top 35%, our work culture ranks in the top 10%, and diversity shines in the top 15% compared to peers of our size. Discover more about us at https://www.comparably.com/companies/sago

Position Summary

The Site Supervisor provides day‑to‑day leadership, operational, and office oversight for site and staff supporting the PMTA study. This role holds primary accountability for site‑level protocol execution, regulatory compliance, investigational product control, and staff performance. The Site Supervisor serves as the key escalation point for operational, compliance, and subject‑related issues while fostering a culture of quality, accountability, and subject‑focused research conduct.

This is an on‑site leadership role requiring active supervision of study activities and staff.

This is a temporary full time position that pays $25 per hour.

Start date: August 01st, 2026

End date: February 28th, 2027

Key Responsibilities

  • Provide direct supervision and day‑to‑day management of site staff supporting the PMTA study
  • Assign, oversee, and balance staff responsibilities to ensure adequate coverage for subject visits and study activities
  • Monitor staff performance and adherence to study protocols, SOPs, and regulatory requirements
  • Serve as the primary escalation point for staff questions, operational issues, and protocol clarifications
  • Maintain overall responsibility for site‑level compliance with the study protocol, applicable SOPs, and regulatory requirements
  • Ensure informed consent is obtained and documented correctly for all subjects prior to any study‑related procedures
  • Oversee the accuracy, completeness, and maintenance of all regulated study documentation and source records
  • Identify, document, and escalate protocol deviations, compliance risks, and required corrective actions in accordance with study and regulatory standards
  • Oversee subject screening, enrollment, and retention activities to ensure consistent, compliant execution
  • Work with Clinical Project Management team to support complex subject interactions, escalated concerns, or compliance‑related issues
  • Ensure subject visits are conducted within protocol‑defined windows and procedural requirements
  • Oversee subject visit scheduling, staffing plans, and workflow to meet study timelines and enrollment goals
  • Ensure site readiness for scheduled visits, including materials, staffing, documentation, and IP availability
  • Act as the primary site‑level point of contact for Clinical Project Managers and study monitors
  • Prepare for, support, and participate in monitoring visits and audits
  • Respond to monitor queries, action items, and follow‑up requests within established timelines

Requirements
  • High school diploma required
  • College degree preferred or equivalent relevant work experience
  • Prior experience in clinical research, market research, or regulated study environments required
  • Previous supervisory or lead experience strongly preferred
  • Strong computer literacy, including proficiency with Microsoft Office and study‑related systems
  • Leadership & Accountability
  • Regulatory Knowledge
  • Communication
  • Organization & Planning
  • Attention to Detail

Skills Required

  • High school diploma
  • Prior experience in clinical research, market research, or regulated study environments
  • Strong computer literacy, including proficiency with Microsoft Office and study-related systems
  • Ensure informed consent is obtained and documented correctly
  • Maintain accuracy and completeness of regulated study documentation and source records
  • Leadership and day-to-day supervision of site staff
  • Regulatory knowledge of study protocols, SOPs, and compliance requirements
  • Previous supervisory or lead experience
  • College degree or equivalent relevant work experience
  • Strong communication, organization, planning, and attention to detail skills
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The Company
HQ: Iselin, NJ
876 Employees
Year Founded: 1966

What We Do

Today’s markets demand new research methods. Sago, formerly Schlesinger Group, is the global research and data partner that connects business questions to human answers. Backed by our history, global reach, and innovative spirit, our adaptive solutions enable organizations to move beyond buyer data spreadsheets and make confident decisions. When businesses have questions, we find answers. We help you understand your customers as people — their wants, needs and pain points. And we’re a committed partner that works with you to define your needs. Our comprehensive suite of qualitative and quantitative capabilities equips our team to create custom-made solutions that provide extensive audience access and deliver the data you need to better serve consumers. After 55+ years in market research, our experience and stability support reliable offerings that grow your customer knowledge base, and our commitment to continuous improvement drives us to pioneer new paths in a rapidly evolving industry. Our range of solutions and expertise is constantly expanding, but our focus remains the same: people. Ready for answers? Just say go. #Sago.  [email protected] #mrx #restech #marketresearch

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