Temporary Data Systems Manager

Supports the development and administration of Alameda County data and reporting systems for ECE programs and educators. This role primarily supports the development of and data migration to a new system for early care and education (ECE) workforce data. This role collaborates to develop, pilot, implement and administer effective data systems. This role helps shape the database architecture supporting financial and program monitoring as well as evaluation for Alameda County’s Quality Counts program and local ballot measure implementation. Additionally, the role conducts analysis to inform program and executive decision-making.

• Manages projects and processes related to First 5 collection of ECE administrative data on early educators, ECE sites, and subsidy programs, including managing relationships with state and/or federal contractors and partner agencies who maintain, input, and analyze data, particularly ECE sites participating in Quality Counts, individual educator data on credentials, wages and professional development, and subsidy program operations.
• Designs, develops and tests data systems used for First 5 ECE program implementation, including Hubbe, HIGH5, CA ECE Workforce Registry, and other future technology solutions, in accordance with ECE programmatic directives and accountability reporting requirements.
• Provides support for the management of data migration and integration of new systems including developing training materials in partnership with First 5 staff, third-party developers and/or technology vendors.
• Works with ECE program, Data & Evaluation, and Technology staff to determine the functional needs of program staff through development specifications for third-party developers.
• Coordinate, support and/or monitor program processes and workflows as well as data quality as it relates to ECE data management systems (e.g. HIGH5, Hubbe, CA ECE Workforce Registry).
• Provide training and support/technical assistance to internal staff and external technical assistance contractors on using ECE data systems (e.g., HIGH5, Hubbe, CA ECE Workforce Registry).
• Work with program staff to identify functional needs and to document system requirements and enhancements ensuring that data systems are responsive to program needs, including those of external partners.
• Document and communicate data system updates and associated changes to program processes and workflows internally and externally to system users.
• Work with program and data staff and contractors to ensure that ongoing data collection processes and functions gather necessary data for CQI, monitoring, compliance, service and incentive management, RBA, and reporting.
• Work with program and data staff to create regularly updated ECE dashboards and reports for quality control and improvement, policy communications, and feedback to participants.

Minimum Qualifications:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. Additional experience and/or education can be substituted to meet typical qualifications. A typical way to obtain the required qualifications would be:

Five (5) years of increasingly responsible experience in public or private organization in human/health services, education or related sector and education supplemented by college level coursework or training in child development, public or business administration social work, public policy, statistical analysis, or a closely related field.

Additional relevant work experience may be substituted to meet the college coursework/bachelor's degree standard.  A Master’s degree may be substituted for an additional year of experience.

Knowledge of:

• The field of early care and education and challenges it faces in financing, staffing, and technology limitations
• State requirements around quality early care and education, including the reporting requirements for Quality Counts California and the Common Data File
• Data systems and technology solutions for streamlining business practices and capturing and storing data, including collection, storage, and analysis of data and business flow practices to enhance improved experience for early educators, program administrators, or other end users.
• Principles and practices for data validation and quality checks to ensure accuracy, consistency, and reliability of integrated data
• Principles of equity, social, racial, and economic justice 
• Principles and practices of planning and project management
• Proficiency in Microsoft Office Suite, Smartsheet

Ability to:

• Organize and prioritize work, multi-task, and work well under deadline pressure in a fast-paced organization
• Operationalize programmatic needs into data system solutions
• Demonstrate ability to work with and administer product with an equity-centered approach for children, families and community
• Identify, troubleshoot, and resolve data integration issues to maintain smooth data operations
• Maintain detailed documentation of data integration processes, mappings, and transformations for transparency and knowledge sharing
• Work effectively under pressure and with multi-disciplinary teams including program, technology, and data specialists
• Collaborate and coordinate with varying staff, partner agencies, and ECE programs
• Continually enhance technical skills as technical applications evolve
• Effectively communicate technical and procedural language using common terms
• Train staff and partners with varying technical abilities on using data systems
• Support and deliver high quality customer service to a diverse population, in person, by telephone and virtually
• Establish and maintain courteous, professional, and effective working relationships with those contacted in the course of work
• Demonstrate cultural awareness and sensitivity in a variety of contexts
• Project management of complex processes
• Think proactively, anticipate and identify problems, gather information/data to analyze situations, and develop effective recommendations and solutions
• Exercise sound judgment within generally established policies and procedures to select appropriate strategies and make and carry out effective decisions
• Communicate clearly and effectively, orally and in writing, to staff, the Commission, partners, and the public
• Read, analyze and interpret related technical and business documents and information
• Demonstrate initiative and work independently with little supervision
• Plan, prioritize, and organize database-related requests and work to ensure organizational and program goals are achieved
• Adapt, with minimal or no advance notice, to changes in agency operations and work assignments or procedures

Please note: 

• We are currently working a hybrid 2 day per week in-office schedule and employees also come to the office to attend meetings and as requested. 
• All First 5 employees must live and work in California. 
• The salary range for this position is $94,000 to $136,000 and as an independent government agency, the posted salary is the set salary range for this position. We cannot offer salaries above this posted range.  
• We conduct reference and background checks for all potential employees. 

About First 5 Alameda County 

First 5 Alameda County believes every child in Alameda County should have optimal health, development, and well-being to reach their greatest potential. Through innovative programs and policy advocacy, we help provide children and their families access to resources that support their first five years of development. 

Join our mission-driven team that in partnership with the community, supports a county-wide continuous prevention and early intervention system that promotes optimal health and development, narrows disparities, and improves peak years of child development. 

First 5 Alameda County Benefits 

We offer a benefits package to our temporary employees with health care including Medical, Dental, & Vision Coverage. We also offer paid vacation and sick time. We have 17 paid holidays including the week between Christmas Day and New Year's Day as paid time off.