The objective of the Community Liaison is to ensure assessment of Resident needs, correct level of care placement, verification of financial resources and continue quality of care throughout stay within our VSC home.
You will receive incentive pay based on the number of current residents PLUS up to 20%* commission on first month's cost of care per move-in!
ResponsibilitiesAs the “maestro” of admissions, the Community Liaison serves as a link between residents of a particular community at large to the VSC Community. Their role is maintaining and promoting relationships within the community of which they serve and the Victorian Senior Care Community assigned. This position is the first person a referral sees and remains the point of contact through admission.
This position will:
- Create a network of referral sources
- Track leads and commitment rates
- Conduct tours of the facility
- Assess potential residents to ensure the facility can meet their needs
- Meet sales goals
- Verify financial resources of referrals
- Facilitate the admission and ensure all paperwork is completed as required
- Monitor guest-relations program with staff in facility
- Perform other duties as required by circumstances
- Help maintain the self-respect, personal dignity and physical safety of each resident
- Be familiar with and able to apply all the home's accident, fire safety, OSHA and emergency procedures
- Be familiar with the Adult Care Home Residents' Bill of Rights and assist residents with exercising these rights
- Assure careful treatment of Adult Care Home equipment and utilization of supplies
- Be responsible for reading and adhering to all Adult Care Home and employee policies
- Participate in job-related continuing education as required
*HR representive can give more details for incentive and commission pay.
QualificationsMust have a valid NC Driver's License.
Must have had at least 8 years of driving experience, as this is a requirement of company's liability insurance carrier.
Skills Required
- High school diploma or GED
- Some college education
- Proven sales, written and verbal communication, organizational, and evaluation skills
- Ability and willingness to perform cold calls and telephone sales calls
- Good computer skills, including spreadsheet use
- Goal-oriented and competitive mindset
- Willingness to travel up to 50% of the time
- Ability to push, pull, carry, and lift up to 50 pounds
- Two-step tuberculin skin test before hire and within two weeks of the first test
- No substantiated findings on the NC Personnel Registry or Health Care Program
- Clear SBI and DMV records maintained throughout employment
- Valid North Carolina driver's license
- At least 8 years of driving experience
What We Do
Victorian Senior Care operates senior housing communities in North Carolina, offering independent living, assisted living, memory care, and respite services. The family-owned and operated organization emphasizes individualized, comprehensive care, family involvement, community outreach, staff development, and compassionate service. Its mission is to create home-like communities, deliver superior care and services, and surround each resident and family with love and support.
